Hotels near PERTOKOAN WISMA 21 in Surabaya

We hesitated at first to stay in this hotel. It's an old hotel (started to be built in 1979) and the building's exterior looks so shabby. The hotel was affected by Covid-19, too, so we know to not set the bar too high for this hotel. Well, when we arrived at the lobby, we could really see the 90's vibes, glamorous hotel at that time. Check in was easy and fast, and surprisingly there were still so many employees working for this hotel. This place was more alive than I thought it would be. The room was good, not exquisite but I can see that it was designed well and was very nice initially. The AC worked well, hot water and water pressure were nice, but the bathroom door was jammed. And the bathtub had black stains (or maybe chipped). The sheets, blanket, and towel all had some stains but I'm sure they were all washed clean. The pillow smelled bad, like musty or damp, but we asked to be replaced and got the fresh ones. Amenities were just okay. No slippers, soap and shampoo were very standard, but they provided a safe deposit box, electric kettle, and coffee/tea. The view outside was amazing, we could see the heart of Surabaya from above, sitting in the japanese-styled chairs. Bed was nice, too. We slept soundly. Breakfast was great, surprisingly! We expected nothing, but turned out there were many varieties of the food, and they were all pretty good. From western to Indonesian, all great. I was happy to see all the employees there, like things are finally getting normal again. The visitors were a lot, too. I'm so relieved that they were doing great ❤️

really satisfied for staying here, got a room with the best view, the sunrise. really worth the price, it's clean. the location is a bit far from the train station and alun-alun. but not that far.

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

No tissues, no shower cap, parking only free one time. But the room is good, service also. The staff are polite. Good budget hotel. Clean and comfy.

Stay 1 night at Mercure Manyar Surabaya, here under are the experiences 1. Fast cek in and warm welcome by Mr. Umar MOD, got #507 & 505 2. Room set up - nice environment, love euro pillow 3. Amenities is okay 4. Install with Smart TV 5. Warm staff 6. Room wifi is good¹ Things need improvement 1. Coridor the way to room is not so bright 2. Towel - thats time to replace 3. No bottle (Aqua?) Set up, seems apply green concept ? 4. Simple breakfast & small car park Who love Surabaya, it is recommended to stay at Mercure Manyar

The place is nice, clean, comfortable, the location is very strategic, just next to the marina plaza. want to find a place to eat and gadgets to stay through. The check-in staff is friendly, the check-in process is not too long. The facilities are very basic, but according to the price. coffee and tea facilities are not available, but in the lobby is already available, there is even a light snack. breakfast is quite varied, the soto is the best. free and fast wifi. according to the price offered

Clean... Maybe there should be a glass and spoon for making warm drinks. 2nd floor dispenser so you don't have to go up and down

It was nice stay ,only problem is gym and swimming pool timing, they close by 6 pm. Travellers usually go outside for city visit and come back by evening and they want to relax in swimming pool or go gym but due to early closure not able to avail the facilities. They should atleast allow upto 10 pm for both gym and swimming pool. Other hotels in surabaya allows until midnight .

the hotel was nice, in a good location in the center of the city. breakfast was very good, with multiple choices from local to international. the room overall was okay, clean and the bed was very comfortable, but the sound proof was terrible, in the night it was difficult to sleep as from the nearby mosque came out the song another thing, the windows don't have the possibility to open even for a little to change the air

Very beautiful, modern and cozy hotel. But 2 important things: WIFI runs bad and the most important... It's an obligation to change sheets and pillows. My sheets were not changed, even pillows, with long hairs of previous guest. To bad this!!!