Top rated hotels in Surabaya

Hotel Sahid Surabaya
2.5/51 Reviews
Tambaksari
This Hotel was good enough and have large room for three stars Hotel. Also they provided variants menu for Breakfast. I had lil problem during checking in due to miscommunication from night shift to morning shift cos I requested early checking in and already confirmed. Then, when I came to the room and taking shower, the water at that time was dirty. Okay I did informing the staff and Duty Manager and they said still repairing the drainage and the water was okay in after. Next, the wifi was not running well. I did complaining and finally move room. Also the wifi connection was lack of running. Local Surabaya said this hotel very old and need to renovated but the most important thing is great whatever old or new but the basic thing facility such as internet connection fully got intension. Hoping that Sahid Surabaya Hotel can improve the service-oriented and also hospitality services.

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