Guest User
January 18, 2024
A terrible incident happened with me here - This hotel is not safe for women. A room cleaning guy (Saurabh Fauzdar) unlocked my room's door and entered while I was having a shower. Upon escalation - both the ***agers responsible - Sumit Bhosle, Jigar Solanki tried giving all sort of vague justifications of the room cleaning act. The room was locked, the lights were on, no prior notification was given to clean my room. Two door bells by the room cleaner doesn't suffice for him to unlock aan occupied room. These ***agers are giving me terrible reasons of the guy opening the door in exact 90 degree angle or stepped just one foot etc. While I asked on the official document (policy)by the hotel where all the KRAs are written forthe room cleaning people and the ***agerial duties - they provided a paper with a total of 5 bullet points where it highlighted that after two door bells a room cleaning person could enter the door. Pathetic hotel stay and service.