Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road)

Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road) Reviews

Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road)

No.5-1 Niujia Lane, Lindun Road, Suzhou, ChinaView Hotel Details
Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road)
Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road)Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road)Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road)
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Suzhou Liuxiang Hotel (Guanqian Street Pingjiang Road) Guest Reviews

4.8/5
Excellent
3920 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(3920)
Positive reviews(3904)
Reviews with photos/video(664)
Convenient location(720)
Friendly front desk staff(697)
Easy to get around(435)
Close to metro(206)
Perfect for kids(87)
Tasty coffee(39)
Negative reviews(16)
Evelyn
Queen Room
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on Jun 23, 2024
Receptionist is polite and attentive Room is small Floor in room has stain No iron in hotel when called to request Mosquito in room Road Construction just outside the hotel during my stay, so it was not convenient to carry the luggage from main road to hotel/ whenever in and out, noise from the construction worker ( i guess) every morning just outside my room’s window, otherwise it is a very good location walkable distance to metro station and tourist spots like zhuo zheng yuan..
Response from Property: Dear guest, thank you for your evaluation of the hotel. As the Suzhou municipal road is still under construction, there may be some noise and environmental pollution on the necessary roads to the hotel. Thank you for your recognition of the hotel staff. Regarding your feedback that there is no hanging iron machine, the hotel will contact the finance department to make a new purchase later. The hotel sincerely invites you to stay at the Liuxiang Hotel for the second time. We wish you a pleasant journey ahead
Guest User
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 18, 2024
Great location (near to pingjiang road, guanqianjie and metro station), just that the road in front of the hotel is under construction so have to be careful while walking to the hotel. And there's no lift, so might be inconvenient for travellers with heavy luggages. The front desk staffs are friendly and helpful. The washroom is with bad smell and the staff did help to solve this and it becomes better afterwards. Overall still okay.
Response from Property: Dear guests, welcome to the Liuxiang Hotel this time. Thank you very much for your relevant suggestions for the hotel. Because the hotel is a building in the late Qing Dynasty, the elevator cannot be installed. However, the hotel is always ready to help every customer pick up their luggage. Because the alley is a municipal project in the maintenance section, we sincerely invite you to stay for a second time. By mid-June, the section at the entrance of the hotel will be completely new. Liuxiang Hotel is committed to providing the best service for every guest, so that every guest is satisfied. I wish you a happy trip. I am very happy to meet you this time.
bernitos
Family Room
Stayed in Apr 2024
Family
8 review
4.5/5
Great
Posted on Jun 1, 2024
Hotel is close to the metro station and centrally located - walkable to many nearby attractions. Amenities are also complete, and the staffs are very helpful and friendly. The hotel has no lift, but staffs offered to carry luggages up and down 3 floors, which was great. Only downside is that due to construction in the area and outside the hotel, you will get awoken by drilling and construction noises in the morning. Also, the construction caused the road in front of the hotel to be closed to traffic, hence taxis can’t come in. We had to lug our heavy luggages along the dusty, muddy and uneven road for about 50m to the road entrance - which wasn’t a very pleasant experience. Without the construction, the hotel is a really good and convenient place to stay. :)
Valerie
Guestroom (2 beds)
Stayed in Jun 2024
Friends
1 review
4.5/5
Great
Posted on Jun 30, 2024
This was an awesome hotel. It was extremely rainy when we arrived, and due to the construction that was occurring outside of the hotel, the road was muddy and horrible to drag luggages on. However, after we got to the hotel, we felt relieved of the issues we faced outside, as the hospitality of the employees in the hotel was extremely welcoming and nice. We were offered a beverage as soon as we entered as well as ice cream and snacks. Our room was located on the second floor, and our luggages were quite heavy. However, the two young gentlemen at the front desk were kind enough to haul all three of our heavy suitcases up the flights of stairs. We were pleasantly surprised with our room as well, as it had a bright and refreshing atmosphere. The facilities were very convenient and helpful for busy travels. It was also very convenient to have a nice distance from well known attractions. The hotel also provided a guide for attractions in the nearby area and how to get there.
Guest User
Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Excellent hotel location, within 5-10 minutes walking distance to attraction points and metro station. Satisfaction with room cleanliness, except the floor carpet along corridor were dusty due to external construction. Free snacks, ice cream at lobby and the tourist location map provided by hotel was a great initiative, provide accurate information to get to most of the attraction points of Su Zhou. Hotel staff were friendly and helpful, especially the receptionist on duty - 杨小姐, patiently assisted us on direction and transportation information, and thanks for the free gift to my wife. The only downside was there was a massive construction works outside of the hotel which was extremely inconvenience for people with big luggage to walk along the uneven alley to reach hotel (especially when there's an elderly people) , perhaps hotel may consider to provide concierge service with trolley to assist guest with the luggage from the main road to hotel, this will ease most the troublesome. Looking forward to stay at LiuXiang again on my next trip to SuZhou. Special contributor: 杨小姐 ,(hopefully I got it right)
Response from Property: Dear guests, thank you for staying at Suzhou Liuxiang Hotel. Thank you very much for your kind words about the hotel. Because the Suzhou Municipal Government is repairing some roads in the old city, please understand the inconvenience caused by this trip. Thank you for your recognition of the hotel staff. Liuxiang Hotel will always try its best to provide high-quality services to every guest. Nice to meet you. Welcome to stay at Liuxiang Hotel again next time.
Guest User
Stayed in May 2024
Friends
6 review
4.5/5
Great
Posted on May 20, 2024
It's an great location close to everything, however when we were there a lot of construction was ongoing on the streets, but almost the whole city center was under construction. They were building a new subway station, which is good I assume, but affected the traffic situation a lot. But in general, the stay was nice, close to everything, the service desk was very welcoming and helpful.
Invité S
Boutique Twin Room
Stayed in May 2024
Couples
26 review
5.0/5
Outstanding
Posted on May 8, 2024
Very good hotel : clean, good value for money, comfortable, quiet, good service (thanks a lot for the upgrade!). The road in front was under work but we didn't hear anything
Guest User
Guestroom (2 beds)
Stayed in May 2024
Friends
2 review
4.2/5
Very Good
Posted on May 28, 2024
Good location and friendly service
Dylan
Queen Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Good Stay, Friendly Staff
Response from Property: Dear guest, hello! I can get your approval to keep the fragrance and ashes always open! It is our honor for our team to serve you. You are sure to support all the staff of the hotel! I hope to have your company on the road of future development, and I look forward to your visit again!
Jessie
Queen Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 16, 2024
Very good i like it
michelle
Suite (3 beds)
Stayed in May 2024
Friends
8 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Nice and friendly
Response from Property: Thank you for your comments on the hotel, Liuxiang Hotel very much look forward to seeing you again, I wish you a pleasant journey next time
Tan
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
All good
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
36 review
5.0/5
Outstanding
Posted on Mar 10, 2024
very good
Response from Property: Thank you for your support and praiseヽ(✿゚▽゚)ノ. Use longing to shorten the distance, use smile to extend the memory, use emotion to melt the ice and snow, use persistence to exchange for eternity, use sincerity to repay sincerity, and use wishing that dreams come true♪ (^∇^*)! I hope that every time you have a wonderful trip, you will be different
Guest User
Guestroom (2 beds)
Stayed in Jan 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jan 7, 2023
good.
sxyu
Guestroom (2 beds)
Stayed in Jun 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The hotel front desk Xiao Wang's service is very professional. I am very satisfied with the hotel. I checked out and went out to play. I didn't have to worry about leaving my luggage at the front desk. When I came back to pick up the luggage, the front desk saw that we were hot and took mineral water. There are also iced sour plum soup and popsicles in the lobby. I am very satisfied. Friends can come.
Original TextTranslated by Google
6/13
Response from Property: Your encouragement is like a bright sky, giving us wings to fly our dreams. No matter what the future holds, we insist on providing high-quality services and a comfortable accommodation environment. I believe we will not change and will not forget our original intention. With your company, we will be better!