Huanxiu Resort & Spa Hotel

Huanxiu Resort & Spa Hotel Reviews

Huanxiu Resort & Spa Hotel

Wangshan Road (Wangshan Ecological Park), Suzhou, ChinaView Hotel Details
Huanxiu Resort & Spa Hotel
Huanxiu Resort & Spa HotelHuanxiu Resort & Spa HotelHuanxiu Resort & Spa Hotel
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Huanxiu Resort & Spa Hotel Guest Reviews

4.7/5
Outstanding
1209 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1209)
Positive reviews(1194)
Reviews with photos/video(471)
Classy environment(434)
Loved the view(157)
Relaxing hot springs(123)
Delicious breakfast(91)
Great air circulation(86)
Close to scenic area(59)
Perfect for families(53)
Negative reviews(15)
Ana_on the run
Queen Room (Main building)
Stayed in May 2024
Couples
25 review
5.0/5
Outstanding
Posted on May 12, 2024
Beautiful hotel with lovely bamboo forests. It is very quiet and green. The breakfast had a nice variety. It’s the perfect little getaway.
Response from Property: Hello! Thank you for your thoughtful evaluation, your satisfaction is the greatest encouragement to us, we are very honored that we can get such a high evaluation from you, we will continue to maintain this enthusiasm, sincere service for customers. Looking forward to seeing you again, may your life always be filled with laughter, thank you for your support!
Takuramoto
Guestroom (2 beds) (Main building)
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Perfect getaway for a weekend. Nice hiking routes nearby. Surrounded by proper nature. Quietness is something special.
Response from Property: Dear guest,thank you for your support and love of the hotel .I am honored to receive such high comments from you.The resort is located in Wangshan scenic area,the negative ions are 200 times that of the urban area,enjoy the quiet of the moutains and see the smart landscape.We are very happy to provide you with a satisfactory service experience,looking forward to your visit again!Wish you happiness every day!
Guest User
Family Room (Main villa)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
My family stayed here for a relaxing weekend away. We had a wonderful time at the hot springs and the room even came with some tickets for horse riding, which my son loved. IT has a very serene atmosphere, and there is a cute little town an easy walking distance. We will be back!
Response from Property: HELLO:Thank you very much for your love and support of the hotel,every city always has a reason to miss,every season has your scenery.We are very happy to bring you a good time,your appreciation to the hotel is a great inspiration , but also the driving force for our progress , we will continue to maintain love ! Look forward to your visit again , wish you happy every day !
熊大Canada
Queen Room (Main building)
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Great location and hot springs. Friendly staff. Very good authentic Suzhou restaurant. Clean and fresh air. AC did not work, but I was given extra water and advised to keep the balcony open which worked well.
Response from Property: Thank you very much for choosing to stay at Huanxiu Xiaozhu and recognizing our services. You are willing to share your stay experience. We are very sorry for the air conditioning problem. Let us know about our problems so that we can continue to improve. We hope you can come to Huanxiu Xiaozhu again. Xiuxiaozhu, gives us the opportunity to serve you better!
Wuji Travels
Queen Room (Main building)
Stayed in May 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Lovely rooms, comfy beds, gorgeous location with beautiful forest views form the room. Monkey came to greet us in the morning!
BethanyLee
Queen Room (Main building)
Stayed in Mar 2023
Couples
8 review
4.2/5
Very Good
Posted on Mar 16, 2023
This is a very sleepy place that still has life. It was quiet and relaxing and the room was nice. A very Chinese breakfast though, it’s a shame a little western food couldn’t have been added. The staff were all really sweet.
Response from Property: Thank you very much for choosing to stay in Huanxiu Xiaozhu and getting your approval, thank you for your support~
Anastasia123
Guestroom (2 beds) (Main building)
Stayed in Jul 2023
Friends
41 review
3.5/5
Posted on Oct 4, 2023
The hotel is not bad, the room was clean and pleasant to stay. The bed was quite comfortable. The area around is green, you can have a walk or enjoy a warm bath in the hot springs, but there were many people and music played loudly, kids run with water guns, so it’s not really nice for relaxation. One thing that really spoiled my weekend, there were the construction works near to my room window (on the parking behind the trees) that were started at 4:30am on Sunday!!! Of course it didn’t let me to sleep well and enjoy my stay there as I felt broken for the rest of the day without good sleeping.
Response from Property: Dear guests: Hello! Thank you for staying at Huanxiu Xiaozhu. It is a pity that we were unable to provide you with a satisfactory check-in experience. We apologize for this. Thank you for sharing your experience and letting us know about our problems so that we can continue to improve. I hope Your visit to Huanxiu Xiaozhu again will give us the opportunity to serve you better!
Keith Ashley
Lake-view Suite of Villa
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 4, 2023
It is an amazing place. The scenery is breathtaking. The room was big and always clean.The staff was helpful and kind. They went out of their way to make our stay comfortable. A special thanks to Lilian she is the best and made sure everything was perfect. Breakfast can be better. However, I will definitely go there again. Thank you so much Lilian for everything. If, I could I will definitely give Lilian a 10.
Chloe
Lake-view Suite of Villa
Stayed in Jul 2021
Couples
6 review
4.0/5
Very Good
Posted on Jul 23, 2021
Nice hotel, beautiful villa on the lake. Delicious dinner at the restaurant but very average quality breakfast. No cart or mini bus to take luggage to the vila which is 5-10mins walk away. The hot springs and pool was terrrible - it’s open to the public and way too busy. Targeted at kids entertainment - do not go if you want a relaxing hot springs or spa
Response from Property: Hello, thank you very much for choosing to stay in our hotel and putting forward valuable suggestions. At the same time, we look forward to your next visit!
Guest User
Guestroom (2 beds) (Main building)
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Overall it's good, but the soundproofing is a bit poor. The housekeeper Xiaoyu is very considerate and notified me to pick up the door card and check in as soon as the room was cleaned. It's only a two-minute drive from the Shiqijia Horse Farm, which is very convenient.
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zzxxlld
Queen Room (Main building)
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The hotel is located in the mountains, with an elegant environment and fresh air. There are wild monkeys on the mountains and small animals such as peacocks in the hotel. The natural ecology is good. The hotel has a grand layout, clean rooms, rich breakfast, and high-quality dishes in the Chinese restaurant for dinner. Special praise for the housekeeper Xiao Qiao, who contacted us on WeChat for detailed answers before check-in. When she learned that there was a 90-year-old man, she specially arranged to upgrade the adjacent room, prepare wheelchairs and other detailed services, and waited for reception at the front desk in advance until it was delivered to our room. Thank you Xiao Qiao for your warm and thoughtful reception.
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jackieth
Queen Room (Main building)
Stayed in Jun 2024
Friends
10 review
5.0/5
Outstanding
Posted on Jun 30, 2024
After staying last month, I was very satisfied. This time, a friend gathering was arranged here again. Xiao Xue contacted us in advance and upgraded us to a family room in Shanyu Building for free, as well as a lake view suite, trying to meet our needs. Everyone had a lot of fun. I recommend the two bowls of noodles in the Chinese restaurant. I even finished the noodle soup. Next time I come to Wangshan, I will continue to choose this one.
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Feiwenyoufeiwenzheng
Guestroom (2 beds) (Main building)
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Jun 18, 2024
As a resort hotel, this price is absolutely cost-effective. Not only did they give away Suzhou noodles, but they also gave away free hot springs. The hotel environment is good, the place is large, and the room decoration facilities are quite old. It is just an ordinary standard hotel. For someone who has a little bit of cleanliness, the hygiene is acceptable. In the evening, I walked around the hotel. There is a teahouse. The bamboo forest is so beautiful that it seems like a fairyland. Because it was too late, I didn't dare to walk deep into it. I didn't have time to go shopping the next day, so I missed it. Every time I travel, I always have to leave some regrets and find a reason for the next time.
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6/7
Guest User
Cozy 2-bed Room
Stayed in Jun 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 10, 2024
I stayed here again after eight years. The teahouse is still there, but the consumption has been upgraded. The golf driving range has now been changed to a horse training range. The hot spring is pretty good. The hotel is in a good ecological environment, and the facilities are good. The waiters will take the initiative to greet you warmly, and the breakfast is rich. Other attractions and farmhouses in Wangshan Scenic Area can be reached on foot. The hotel is generally satisfactory and worth staying.
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6/8
Guaiguaidongdongqiang
Family Room (Main villa)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 4, 2024
A special event prepared for Children's Day. Once you enter the hotel, the hustle and bustle of the city is blocked out of the mountains. The air is fresh after the rain, which is refreshing. There were few people staying on Friday, so I was called directly by the front desk. Therefore, there were few people for breakfast on Saturday, but there were a lot of things, from Suzhou-style dim sum to noodles, bacon, sausage, rice dumplings, fried dough sticks, tofu pudding, oil dumplings, and tea eggs (the most flavorful I have ever eaten). It was not particularly much, but everything was there and the quantity was sufficient. It would not be hurriedly cleaned up because there were only two tables left. Even the pickled cucumbers and dried radishes with white porridge were very delicious😋 In fact, I thought it would be an old hotel after reading the reviews before coming here, so I lowered my psychological expectations. The actual decoration is quite new. From the facilities to the service, it can be seen that it is a professional hotel. The next afternoon, I had nothing to do and went to climb Wangshan. I saw wild monkeys from a distance on the road, and there were small snakes hanging on the trees. It was difficult to walk from Qianyuan Temple down the mountain to Jiulongtan, but it was still an interesting experience. I ate farmhouse dishes for two nights, and the review list set meal plus extra dishes. The bosses are very good at doing business. The hot spring is open from 1pm to 10:30pm, and you can experience the small fish pond for free if you stay at the hotel. It's a comfortable and relaxing holiday weekend!
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6/10