Suzhou Marriott Hotel Reviews

Response from Property: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. Your satisfaction with all aspects of the hotel is our driving force. Considerate service is what we should do. It is because there are more and more friends like you who support us, which makes Suzhou Marriott Hotel better and better. We look forward to your visit again, thank you!

Response from Property: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We are honored to serve you. To provide you with a comfortable living environment and intimate service is what we should do. Located in the center of the ancient city, the hotel is a landmark building in Gusu District. It is adjacent to Hanshan Temple, Shantang Street, Guanqian Street, Lingering Garden, Net Master Garden and other classic attractions. It is near Huaihai Street, Suzhou Museum, Pingjiang Road, which is very convenient to travel or visit. I hope Suzhou Marriott Hotel can be your little harbor in Suzhou, looking forward to your visit again, best wishes!

Response from Property: Dear guest, thanks for choosing Marriott Hotel Suzhou and taking time to share your stay with us. We really do aim to deliver the very best of experiences to all of our guests. Meanwhile, please rest assured that I will share your comments about room rate to our management. If it is convenient for you, please contact the hotel and we look forward to have the opportunity to communicate with you about your queries. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. The hotel was opened in 2009. In order to bring you a more comfortable stay, the hotel will be renovated in 2020. Time is ruthless, but warm service is always with you. Marriott's mission has always been to "care for guests passionately and proactively provide guests with valuable help, information and support." We are committed to providing you with a home away from home experience with warm and thoughtful service. Regarding the issue you mentioned about the stale breakfast dishes, we will provide feedback to the catering department to make corresponding improvements and adjustments. We look forward to your visit again and we will provide you with a more satisfactory stay experience!

Response from Property: Dear guest, hello! Thank you for taking time out of your busy schedule to give us feedback, it is our honor to get your recognition. The satisfaction of our guests must be our greatest pursuit. From your score, we know that we still need to improve, we are happy to listen to your comments and suggestions, welcome your timely feedback to us, in order to urge us to work towards a better direction. The hotel is a 10-minute walk from Metro Line 1 and about 80 km from Shanghai Hongqiao Airport. The excellent location is ideal for business trips and tourism. As the cultural carrier of Marriott, we look forward to bringing you the caring experience of Marriott. Best wishes

Response from Property: Dear guests, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We sincerely apologize for not giving you a very satisfactory stay experience. The hotel is located in the center of the ancient city and is a landmark building in Gusu District. It is quiet in the bustle. It is adjacent to classic attractions such as Hanshan Temple, Shantang Street, Guanqian Street, The Lingering Garden, and Master of the Nets Garden. It is also close to Huaihai Street, a popular spot for new Internet celebrities, and the Suzhou Museum. , Pingjiang Road, which is very convenient for traveling and sightseeing. I hope Suzhou Marriott Hotel can become your little harbor in Suzhou and look forward to your visit again. Best wishes!

Response from Property: Dear Guests, Thank you for taking your time to write the valuable feedback. We are delighted to know that you are enjoyed your stay at Suzhou Marriott Hotel and our service and food leave the good experiences for your this trip. We will continue to strive in delivering quality services, to provide guests with distinctive Asian standards of hospitality and service. We look forward to welcoming you back soon in the near future. Thank you!

Response from Property: Dear distinguished guest, hello! Thank you for taking the time out of your busy schedule to give us your feedback. Thank you for your full praise. Guest satisfaction must be our greatest pursuit. You are welcome to share and recommend your satisfying experience in the hotel to more friends. If you have any comments or suggestions, please give us timely feedback to urge us to work in a better direction. The hotel is a 10-minute walk from Metro Line 1 and about 80 kilometers from Shanghai Hongqiao Airport. The superior geographical location is an ideal choice for business trips and tourism. We hope that as Marriott’s cultural carrier, we can always bring you Marriott’s caring experience. Best wishes!

Response from Property: 尊敬的貴賓，您好！感謝您百忙之中抽出時間對我們進行的反饋，謝謝您的滿分好評。客人的滿意一定是我們最大的追求，酒店令您滿意的經歷也歡迎您分享和推薦給更多的朋友哦。有意見或建議也歡迎及時反饋給到我們，以敦促我們向著更優秀的方向努力。酒店離地鐵一號線10分鐘步行路程，距離上海虹橋機場約80公里。優越的地理位置是商務出差與旅遊理想的選擇。期待我們作為萬豪的文化載體，能一直帶給您萬豪的關愛體驗，祝好!

Response from Property: 尊敬的賓客，您好！非常感謝您下榻蘇州萬豪酒店並與我們分享您的入住體驗，您對酒店的認可是我們不斷前進的動力。我們也很樂意聆聽和了解您對我們更多的建議和期許，敦促我們向著更優秀的方向努力。酒店距離地鐵1號線西環路站僅需步行10分鐘，距離西環高架8分鐘車程；距離蘇州火車站10分鐘車程；距離上海虹橋機場80分鐘車程，優越的地理位置是商務出差與旅遊的理想選擇。為您提供便利舒適的旅居環境是我們應該做的，蘇州萬豪酒店全體員工期待您的再次光臨，祝好！

Response from Property: Dear guests, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We sincerely apologize for not giving you a very satisfactory stay experience. The hotel opened in 2009 and was partially renovated in 2020. We are also continuously making adjustments and improvements to the hotel's facilities and equipment. We will pay more attention to the inspection of room facilities in the future. In response to your feedback about the hotel's poor sound insulation, we We attach great importance to it and are also making countermeasures and measures to improve the hotel's sound insulation problem. We will continue to strengthen service training for employees in the future. Guests' opinions and suggestions are the direction for our improvement, and your satisfaction is also the driving force for our continuous efforts. I hope you will not lose confidence in us, and sincerely hope you will give us a chance to make corrections. We look forward to seeing our changes and progress when you come back again. All the staff at Suzhou Marriott Hotel look forward to your visit again, and best wishes!