Oakwood Hotel & Residence Suzhou

體驗非常好

Advantages: 1. The scenery is better than all the other hotels with lake view rooms. There is no obstruction in front, and the lake view is unobstructed. On the contrary, Oakwood completely blocks the view of a certain 5-star hotel behind. I am so happy. 2. The service staff's language, etiquette and various small details are very good, which shows that the training is very good. It is just that there are frequent staff changes. Is it because the treatment is not in place? If so, it is a pity. 3. The standard of 98 yuan breakfast has reached the standard of 198 yuan for many star-rated hotels. Disadvantages: 1. The network is unstable. Now there are more and more guests, and the network quality needs to keep up. It is really annoying to get stuck at any time. 2. I hope the store and the property can communicate to open more parking spaces on the ground at the entrance of the hotel. Although there are many underground parking spaces, it is not very convenient. Every time I come, I forget to bind the QR code at the front desk and run to the first floor to scan the code. Reminder: If you park underground, remember to take a picture of the parking QR code when checking in on the first day. You can directly scan and bind the license plate number on your mobile phone in the next few days.

設施：不錯 衞生：好 環境：好 服務：好

The room is very spacious, with a large window and a beautiful view outside. The restaurant on the second floor of the hotel has a rich breakfast with a wide variety of food. The service of the restaurant lady Cathy is very considerate. This stay brought us a very good experience.

個人覺得風景一流，超值，管家服務挺好的，停車也方便，早餐也還行，不錯的選擇！

房間設施齊全，舒適温馨，周邊環境好，出行方便，地鐵2號線直接到蘇州火車站，前台人員很友好，儘量滿足我們的需求安排房間，下次還會入住！五星好評！

性價比性價比很高的酒店。

帶80歲高齡長者入住，提前溝通，安排了高樓層湖景房。 長者家挺滿意，就是房間沒有正對湖，房間的窗比較小，其實地理位置是不錯的。 設施齊全，唯一就是電視都不是智能電視，廳裏的電視也很小，不能一家人齊齊整整看電影。 前台小哥服務很好，👍