naked Water

複式的獨棟小別墅，別墅內有兩間房、廚房、餐廳、客廳以及客衞，一家人住得很寬裕，裝飾帶有漁村特點，很有意思～ 貼心得準備了狗狗的小床、玩具等等，可惜我家小東西太大衹沒有用上🤣 店內環境很好，有一大片荷塘和開闊的湖景，棒棒的👍 小管家Nancy很貼心，響應很及時，非常感謝給我們帶來良好的入住體驗～

房間很大很乾凈，家庭親友出行好選擇，入住辦理Nancy好評

This time I stayed at Naked Heart, the experience was still so good, away from the hustle and bustle of the city, back to nature; before check-in, the housekeeper added us on WeChat to understand our preferences and needs. Devin Yangdong from the restaurant gave us the menu in advance and helped us reserve a restaurant. In particular, Zhang Bei Ariel, the catering supervisor, learned that we were traveling with the elderly and children, and made careful arrangements for us. She was more patient and meticulous with the elderly and children, so I decided to eat in the hotel for three days, and this decision was also very wise. The hotel's restaurant tastes so good. Except for breakfast, the other 5 meals are almost non-repetitive and delicious. The catering is completely incomparable with the catering of a certain Senbo Hotel. Naked Heart's hardware facilities are still a little insufficient, but here, from the housekeeper to the shuttle bus staff, to the room cleaning staff, to the staff of the activity center, and even the staff of the restaurant are all full of smiles. The patient and thoughtful service to customers makes up for some minor flaws of the hotel and makes our travel experience very satisfactory.

非常好的酒店，管家Dada提前聯繫什麼時候入住，房間的空調和泡澡池會提前加熱，一切都很舒適！ 可能夏天户外蟲子比較多，但是酒店裡很舒服，下次冬天蚊蟲少的時候再來玩。 酒店早餐特別棒，吃的很飽

雖然不便宜 房間確實很好 服務也很

Before Naked Heart, I stayed at Four Seasons. Naked Heart is better in terms of natural environment because it faces Taihu Lake. The decoration of the hotel is also very holiday-style, and the rooms use a lot of natural elements such as solid wood and hemp. But the hygiene is a bit inadequate. On the day I arrived, the guests had just checked out at noon, and the cleaning was completed in 45 minutes. With such a large area, the details of hygiene can be imagined. I leaned over the sofa to pick up the things that fell on the ground, and I saw that there were still a lot of melon seed shells and dust on the inside of the sofa next to the trash can in the living room. In the living room of the room, doing push-ups, the floor was also a bit gray. I hope the cleaning of the room can be done more carefully and seriously. The front desk attendant is enthusiastic and responsible. If you like the natural environment (referring to the surrounding Taihu Lake), Naked Heart is a good choice

很不錯，管家Nancy態度很好，活動非常有趣，酒店的餐飲也很好，到哪都有車接送

滿意的出行，環境很好

The service is professional and the housekeeper Nancy listens carefully to the needs of the guests. The elderly and dogs are very satisfied. The free activities arranged by the hotel are also very good. It is a paradise for pets 👍