Top Hotels with Gyms in Suzhou

The free hanfu experience was disappointing. There was no enthusiasm or any attempt to promote the services. Initially I was keen on the add-on make-up experience but did not have the confidence to take it up seeing the lack of motivation from the service staff, who were busy on their phones most of the time. We had breakfast at the Rui noodle house. The food was so-so compared to everything else we tried in Suzhou. However i am rating Pan Pacific 5 stars as the above are not directly controlled (I assume) by the hotel. The hotel’s service staff were warm and helpful. They arranged for a room with a fantastic view of the Panmen Scenic Area. Also, we received a surprise dessert/birthday treat in the room with a sweet note. Derrick at the front desk was especially helpful and proactive with solving a payment issue we had with food delivery and arranging for late checkout. Thank you! We also appreciate the tickets and access to the Panmen area. It was super lovely to enjoy all it had to offer at a leisurely pace without the crowds at some other scenic areas. All in all a wonderful stay and we would be most confident to recommend Pan Pacific Suzhou to family and friends.

Polite front desk clerk. Room was OK, kind of average but no complaint. Window glass was unbelievably dirty that you don't want open the curtain even sunshine was beautiful. What really surprised me was breakfast. Food was obviously not matching Shangri-La brand equity. Maybe it was due to weekend promotion but no idea. When we arrived the table was not ready. I waited for the table yo be cleaned. A young lady came with tablewares. Before she did any cleaning she dropped the tablewares on the table and then about to clean. I asked her why she did that before cleaning. She realized something and moved the tablewares to a chair (CHAIR!) which is another surprise. But the best part has yet to start. She used a mop to rub on the table. I could see some food residues turning into paste and spreading on the table. The rest was wiped off to carpet...! Can you believe? How did you guys train and qualify new staff before the start working? I complained to the manager. Fortunately He understood and and cleaned the carpet. Shangri-La was one of my favorites. Hope it will continue to be.

The hotel is well located in the heart of Gusu district. There are many busy streets around with clothing stores and restaurants. The hotel itself is large. The check in was pleasant, as was checking out. There are some English speaking staff if speaking Chinese is not possible. We stayed in the Premier Queen room, which was completely fine. Comfy bed, working appliances. The only issue was that the tap in the sink was leaking for our whole stay. We probably should have brought it up. The pool is nice, a 5th floor open deck area. Unfortunately, it is only open after 4:30pm. They have a pretty decent gym, as far as wanting to exercise while staying in a hotel goes anyway. Fair to say we would gladly stay again if we chose to go back to Suzhou.

The hotel is located very conveniently at the Xinghai Square, having access to the subway, being very quick at the several high speed train stations or the freeway. The staff is super friendly and very very helpful in Lamy cases. The hotel itself hat aged and you can see it, nevertheless the staff always do everything to help you enjoy your stay as much as possible.

Hands down one of the best hotel I stayed at. The service was impeccable and it was all possible with excellent staff. Really appreciate the arrangements made for my anniversary!:)

Facilities: All necessary facilities include gym, swimming pool, yoga room, conference room, breakfast, etc. Hygiene: clean and hygienic Environment: Good, very suitable for people who want a quiet vacation Service: The front desk staff is warm and thoughtful, and the room aunt is approachable and responsive to all requests. Recommended

Booked deluxe room but free upgraded to deluxe suit room. It was really awesome stayed especially after tired business trip from Shanghai. The room was unexpected spacious for 2 of us. Thank you again for the great full hospitality. Makes us unforgettable pleasant trip.

We were pleasantly surprised by the location of this hotel. We got upgraded to the most amazing room. The hotel staff were friendly and professional, the room was clean and the bed comfortable. It was close to a subway and a lot of restaurants down the road. I highly recommend this hotel.

The front desk service is brilliant. The hotel is within walking distance to the nearest Metro station(东方之门站). Great bar and SuMianFang(苏面坊)are within the hotel. Definitely will come back to this hotel in my next visit to SuZhou. One of a kind. ⭐️⭐️⭐️⭐️⭐️

My recent stay at this hotel left me with mixed feelings. On the positive side, the staff was incredibly friendly and efficient, making check-in and any requests a breeze. The location is truly amazing, offering a stunning view of the lake that added a serene touch to the overall experience. The rooms were clean, spacious, and convenient, providing a comfortable stay. However, it's worth noting that the overall style and design of the hotel seem to be showing signs of aging. While everything was well-maintained and functional, a modernized touch could enhance the overall ambiance.