Popular Shangri-La Hotels in Suzhou

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Top rated hotels in Suzhou

Shangri-La Hotel, Suzhou

Shangri-La Hotel, Suzhou

4.6/57194 Reviews
Huqiu New Urban District/ Hanshan Temple
Polite front desk clerk. Room was OK, kind of average but no complaint. Window glass was unbelievably dirty that you don't want open the curtain even sunshine was beautiful. What really surprised me was breakfast. Food was obviously not matching Shangri-La brand equity. Maybe it was due to weekend promotion but no idea. When we arrived the table was not ready. I waited for the table yo be cleaned. A young lady came with tablewares. Before she did any cleaning she dropped the tablewares on the table and then about to clean. I asked her why she did that before cleaning. She realized something and moved the tablewares to a chair (CHAIR!) which is another surprise. But the best part has yet to start. She used a mop to rub on the table. I could see some food residues turning into paste and spreading on the table. The rest was wiped off to carpet...! Can you believe? How did you guys train and qualify new staff before the start working? I complained to the manager. Fortunately He understood and and cleaned the carpet. Shangri-La was one of my favorites. Hope it will continue to be.
Shangri-La Hotel, Suzhou Yuanqu

Shangri-La Hotel, Suzhou Yuanqu

4.7/53183 Reviews
East of Suzhou Industrial Park/Eslite
The Shangri-La is an excellently located hotel in Suzhou, a close walk to the Times Square area, which is full of restaurants, sightseeing, the subway and other amenities. The hotel itself is spotlessly clean, with friendly, English speaking staff. The hotel has nice views from the upper floors and overall is really good value for money. Access to the gym and swimming pool are also a solid bonus.

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