Popular 5 star Hotels in Suzhou Huqiu District

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Top rated hotels in Suzhou

Hotel Nikko Suzhou

Hotel Nikko Suzhou

4.7/53220 Reviews
Huqiu New Urban District/ Hanshan Temple
Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)
Wangfu Jinke Grand Hotel

Wangfu Jinke Grand Hotel

4.8/53595 Reviews
Huqiu New Urban District/ Hanshan Temple
I decided to come to Suzhou on the spur of the moment. I looked at the hotel reviews and was very satisfied. I forgot to take a photo of the room... Manager Xie at the front desk saw that we were bringing children and elders, and the room was upgraded to a king bed room with a view for free. The room was large and the experience was great. The service staff was very polite. The breakfast was rich and everything was available. It's almost gone. Add it immediately. I will stay here again next time. By the way, the hotel has an outdoor swimming pool. I forgot to bring a swimsuit for my child...
New City Grand Rezen Hotel

New City Grand Rezen Hotel

4.8/54501 Reviews
Huqiu New Urban District/ Hanshan Temple
My friends and I booked two twin bedrooms to stay for one night. The rooms and the bathroom were clean, most of the staff were friendly and the breakfast was good. The only issue we had was that a Chinese guest was taking photos of us (foreigners) in the swimming pool, even though we told her to stop. We reported her to the life guards since there's a rule that says 'No Photography'. They did absolutely nothing to the woman, who took many pictures of us in our swimsuits, and was even laughing with her. We complained to the manager who did absolutely nothing... no checking the cameras, no penalizing the guest. He simply believed the lady as if she was the only paying guest. If you're a foreigner, beware of the pool area.
Shangri-La Hotel, Suzhou

Shangri-La Hotel, Suzhou

4.6/57203 Reviews
Huqiu New Urban District/ Hanshan Temple
Polite front desk clerk. Room was OK, kind of average but no complaint. Window glass was unbelievably dirty that you don't want open the curtain even sunshine was beautiful. What really surprised me was breakfast. Food was obviously not matching Shangri-La brand equity. Maybe it was due to weekend promotion but no idea. When we arrived the table was not ready. I waited for the table yo be cleaned. A young lady came with tablewares. Before she did any cleaning she dropped the tablewares on the table and then about to clean. I asked her why she did that before cleaning. She realized something and moved the tablewares to a chair (CHAIR!) which is another surprise. But the best part has yet to start. She used a mop to rub on the table. I could see some food residues turning into paste and spreading on the table. The rest was wiped off to carpet...! Can you believe? How did you guys train and qualify new staff before the start working? I complained to the manager. Fortunately He understood and and cleaned the carpet. Shangri-La was one of my favorites. Hope it will continue to be.
Qingshan Hotel

Qingshan Hotel

4.6/5274 Reviews
Huqiu New Urban District/ Hanshan Temple
As soon as I entered the room, the hot air was baking. I saw that the temperature was as high as 33 degrees. The air conditioner was turned on and the temperature was not cooled. I called and asked that the air conditioner in the room could not be adjusted independently. So it was turned off, but the temperature could not drop! Because the central air-conditioning of the entire hotel is unified in hot air, the temperature has been 26-28 degrees, dry and stuffy, you need to open the balcony door, open the balcony door is noisy, the duvet on the indoor bed, the quilt is too hot, not covered for a long night, and I am afraid of catching a cold. I asked if there was a blanket or an electric fan. I said that there was no, and the temperature could not be adjusted. I didn't sleep well all night and the experience was poor.
Wealthy All Suite Hotel

Wealthy All Suite Hotel

4.5/5391 Reviews
Huqiu New Urban District/ Hanshan Temple
I came to Suzhou Huqiu Wedding Dress City to buy a wedding dress. I chose the Shihao International Hotel for the night and booked a room for 4 people. The room was very large, with two independent rooms, separate bathrooms, and both had large beds. The toiletries are from L'Occitane, there is a cloakroom, a living room, kitchen and bathroom microwaves, and drinks in the refrigerator are all free. The bedding was comfortable, it was quiet, and I slept well. Clean and tidy. The hotel has convenient transportation and many restaurants. Not far away is Huaihai Street, which is a Japanese food street. Eating is convenient. The hotel breakfast is a bit simple, proportional to the price, and overall highly recommended!

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