Holiday Inn Express Swindon City Centre

Good hotel for a fair price. The breakfast was ok and the location is in the old town very close to the train station. Friendly staff.

Very convenience location, however the lift to allow guests to access check-in/check-out level was out of services for weeks still not fixed.

On arrival, the receptionist helped me book a room and got me sorted really quick. Afterwards, i ordered some food in the restaurant, and I recommend trying the chicken it's amazing. Thank you, Socorrina and rabeka, for making me feel welcome, and for doing your job properly

We stayed here as part of a coach party with National Holidays. The Hotel was extremely clean and all the staff we encountered were amazingly friendly even though at times they were very busy. Check in was efficient and we were in our room in no time. Room, although small, had all we needed for a comfortable stay. Breakfast was good - with continental, fresh fruit, and a full English if required. You could help yourself to hot drinks. I enjoyed the evening meal on our first night (Pate, Veg Lasagna, Sponge cream cake) it filled a gap and we have to understand the hotel will be on a tight budget with National Holidays so didn’t expect too much. As these holidays are so inexpensive we always budget in a nice meal out and so enjoyed a meal on our second day in the wonderful city of Bath - so cant comment on the hotel evening meal on the second night. There is not much going on in Swindon Centre. We did visit the local Wetherspoons which is 5 mins from the hotel as are a few other bars and shops. The area seemed in need of some investment - however the hotel is smart and modern. Overall a great stay at a clean and friendly hotel

We stayed at this hotel for two nights. It was immaculately clean (with rooms serviced daily - not universal these days with COVID still lingering.) Our room was recently (re)decorated with a very comfortable bed and good shower. The staff were very pleasant, helpful and efficient and dealt promptly and courteously with a problem we had, changing our room to a quieter one without fuss. This meant that our second night's sleep was blissfully peaceful with none of the noise one often experiences in city-centre hotels at weekends. Breakfasts were good with plenty of choice including a well-stocked bowl of fresh fruit and some delicious bread for the DIY toaster. All in all, we found the hotel to be thoroughly up to standard. Critical reviewers should remember that express-style hotels are designed to provide good value accommodation for short stays.

Reserved a room for one night on our return to Heathrow from Wales. When we entered the lobby, there was no desk clerk -- only two security guards at a card table, who immediately jumped up and announced that the hotel had "no rooms." When informed that the website said otherwise and, moreover, that we had a reservation, they reiterated the no rooms thing, then literally grabbed us and dragged us outside! I don't know what's going on at this place, but it is incredibly sketchy -- IHG needs to do some serious work. STAY AWAY.

The cleaning staff were not wearing masks whilst walking around the hotel but all other staff were. The car park was not open so we had to park in a public car park a 2 min walk away. Our triple room was massive.

Absolute rubbish experience, rude staff, overpriced rooms, room was dirty etc wish I never stayed here! What a waste of nearly £80

The hotel is great with the friendly customer service and good meal but having no parking space and had to trek about 10mins with luggage was horrifying