Sydney Hotels with Airport pickup service

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

We stayed here 3 nights in our travel trip before moving to Melbourne. The hotel located in centre of the city. Price of room staying is valueable. Breakfast is not very good but IBIS' brf at 3 star hotel always like this. Nice staffs. We left early morning with great brf take away. One thing we are not really happy is that we had to wait for a 35-40 mins to check in, even we came after 15:00. But overall we had good time at the hotel.

This is a nice hotel, very clean and new, smart rooms, very lovely staff. Bed was comfy. Partial view of the harbour from my room on the 18th floor - I could see sections of water between buildings. The lighting in the bathroom is terrible if you need to put on some make up, and I'm not really a fan of showers with no door, but that seems to be the trend and they are minor quibbles.

Positives - Easily accessible bus stop right out front - ID and card details to check in so no annoying bond held - EXCEPTIONAL customer service!! The lady at check in was so warm and welcoming and made me feel like a valued guest which is so refreshing as having stayed in many budget price point accommodations over the years great customer service is definitely not the norm so I thank them greatly for that. - Excellent price point paid $85 for the night - Great standard of cleaning - Quiet - Microwave available in common area Negatives - The plastic stool was very short and uncomfortable. - No tea bags or anything in the room, says all removed due to COVID prevention but doesn’t really make sense considering everything e.g. soap bars, bed sheets, are all going to be handled and put in the room so how individually packaged coffee/tea is higher risk I don’t understand.

The location of Mercure is very close to the Central Station, which is very suitable for families like us with elderly and children. The staff at reception is very nice and helpful. She suggested us to sign up as a member so we could park at a discounted rate of $45 a day (the original seems to be $49). We were charged $1 which seems to be a deposit when we registered Check-in there. There are swimming pool and fitness facilities on the 14th floor. During our stay, we called the reception for the services. The staff came to our room quickly to provide services. In addition, maybe we stayed during the Christmas period, there was a draw. Were were lucky to win the prize. My child was very happy to win a toy remote car, which added more joy. We had a good experience with our stay. The hotel staff we met there are very nice and helpfiul. If we go to Sydney again, we will consider Mercure again! 🙂🙂

Thanks to the great staff including Ceria and Tatiana for making us welcome and fulfilling any requests we had. Room was a corner 1 bedroom 2602 and we loved it. Building had 27 floors and I love high floors. No issues with either lift. Can't understand other reviewers complaining about no servicing of rooms. Upon check-in we were advised just ask. We did and the room was serviced excellently. Had a welcome bev/snack package on arrival in room for Accor Diamond level and was great. Also had Easter bag hanging on door with choc eggs and more on Easter Sunday. So, loved the room, the staff, view of QVB and Sydney tower and convenient location. Keep up the great work!

Good rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.

I had previously read the comments before booking at the capsule hotel as I usually do to avoid disappointment of available amenities, staff etc… when checking in I found the location in the heart of the CBD perfect with food vendors straight across from the hotel and a 2 minute walk from the light rail that takes you straight to the main shopping district and the rocks for all your art and entertainment. Staff were very kind and approachable even the guard at the bottom floor bar exit door was friendly to me when exiting at night. I found noise never to be an issue in the pods, although I did wear headphones at night time to listen to music but the room is practically always quiet. I was worried about how the air flow would be in the pods and about the mattress comfort from previous reviews thinking I may have got a one way ticket to a hot box scenario but I found it to be very comfortable with great airflow, I had the air flow on 1-2 levels at different times of the day and they still had an option for a third stronger airflow that I found unnecessary. I loved coming back to the pod for some RNR between my busy schedule over the three days I stayed here, the mattress for me was so comfortable and reminded me of the tatami mats in Japanese culture that they sleep on so as a westerner it actually opened my perspective to understanding Japanese culture better. I found that the shared bathrooms were always clean and never to crowded at both night and day. The last thing I can comment about is the storage was a great size I like that they had a hanger in your card accessed locker to dry your towel out through the day and still stay seperate from my belongings. Overall as a solo female traveller I would highly recommend the capsule hotel Sydney. I have stayed at hostels in Sydney close by to this hotel but that extra privacy allowed me to not feel like I wanted to stay out all day till bedtime. This was a last minute trip and if I ever had to book another last minute stay in the city I will book here.

On the ambience side, the decor and modern-ish art was uplifting and fun. The room was very clean. But, we were surprised to find the room so small. In order for 2 people to get into the bed, one had to crawl over the other. The very small window sill became the nightstand. There was no room for luggage, and no luggage racks - we were told they didn’t have enough. That meant one suitcase on the floor and one on the very small plastic table. The retro-refrigerator was cool, but my traveling companion kept threatening to move it out into the hall to create some space in the room the whole time we were there. And then, the very small bathroom, the shower door doubled as the door to the bathroom. Have you ever looked into a microwave? The shower and the bathroom walls had the same dot matrix pattern as a microwave door. My companion was surprised to see while showering she could see me relaxing on the bed, and when she screamed “can you see me?” I replied “yes”. My companion now has bathroom-PTSD. Not only was the shower see through, there was a full-room-view sitting on the throne, trying to do your business. Then the realization somebody may be watching. PTSD! Our solution was to use the downstairs public bathroom for major activities. Did I mention IBS???

Julien and Michael, we stayed from Sunday night to Tuesday morning. The staff were friendly and helpful. I like the room it had lots of space and was very warm. Bed good and comfy, slept well each night. Bathroom Nice and cosy. Shower was always warm and pressure good.