Meriton Suites Kent Street, Sydney

The location is excellent. The hotel staff Michael is friendly and helpful. I am impressed by his warm hospitality. The hotel amenities are user friendly and sufficient. The beds are comfortable.

1. The hotel is in a very good location, convenient for taking the subway, shopping or eating. 2. The room is clean and comfortable, with a complete gym and swimming pool sauna. 3. The receptionist is very professional and friendly. I particularly like the Korean receptionist (Jooeun). She is cute! I wish I could be friends with her, and I regret not asking to take a photo with her.

I assumed the more l paid, the better it would be, but alas l was mistaken. Upon check in l was advised that l’d been upgraded to two bathrooms, yippee l thought as Mum and I have competing bladders. On inspection it took me 10 minutes to find the first bathroom which was hiding behind the bedroom door. The other bathroom and second bedroom were key locked and inaccessible. I went back down 43 floors to ask and was advised, oh no you only paid for one bedroom/bathroom. Then why was l told l’d been given an upgrade? Everything is about technology, we couldn’t turn the tv on because we’re old and technologically retarded. Had to call reception twice to get someone up to explain it, so l could write it down, we only got it working l/3 nights. I don’t have pay tv and was looking forward to watching something of my choosing. Nup. The mattresses were uncomfortable as were the lounges. To reach and see the microwave l had to kneel on the floor . There was a howling gale blowing through the kitchen from some unknown point.The layout is a poor design, no service, we got 2 towels for two people for 3 nights, seriously? Was excited about the balcony with table and chairs but NO the sliding door had been disabled. Look it’s probably fine if you’re young and healthy. But we aren’t. We’re also 5’2” and shorter so half the kitchen and most of the storage areas were inaccessible. Not recommended for older or people with little tech knowledge of

The location is great and near to train station, and other shopping areas. You will most of the things you need if you are staying for a couple of days. The lift lobby is small though taking account of the number of rooms in the hotel and the waiting time for the lift may tale a bit of time at times. Anyway, great place to stay and enjoy.