APX Darling Harbour

非常好，交通觀光都方便

洗澡时突然就沒有热水了

They said the deposit was 100aud but actually charged 200aud. And even after a month, I still haven't received anything or contacted me.

房間裏發現蟑螂

We checked in at the front desk and waited for an hour. The room was not clean and was not cleaned properly. We went back to the front desk to give feedback. It took the customer service and the manager an hour to arrange a relatively clean room for us to check in. I'm sorry for the experience. Not good

It's just a scam hotel. The room is dirty. The toilet paper is not cleaned when you enter. It is uninhabitable. The facilities are old and the environment is poor. The room and elevator are full of odor. The service is poor. The room card given cannot open the door. Go to the front desk to find it. People change cards and can't find anyone.

靠近唐人街和達琳港，出行方便

This hotel is in a very good location, one or two hundred meters away from Chinatown. The room is relatively large and the facilities are very complete. There is a TV, air conditioner, refrigerator, and microwave. There are also sugar bags, salt bags, coffee and tea bags. There is a hair dryer, ironing board, and iron. There are sofas, tables, and chairs. Much better than similarly priced hotels in Singapore. Hotels in Singapore only have one bed, one bedside table, and a small standing cabinet. The bathroom is very small, about one square meter, and very basic. It seems that this hotel is not cleaned every day. You have to tell the person at the front desk before they clean it for you. The service is not very good, there is no Chinese service, and communication is very difficult. And there's often no one at the front desk. The front desk is not staffed 24 hours a day. When I left the store, there was no one at the front desk. Renewing a room is also very troublesome. You have to give the front desk your passport every day and sign an agreement. You need to pay a deposit to stay in this hotel, and you don't need cash. You have to swipe your VISA card. Bank of China is not enough, and it must be from Industrial and Commercial Bank of China. Said it was freezing AUD 200. The hotel's website description states that it will be returned within 14 days. As a result, it has not been thawed even 14 days after returning to China. I contacted Ctrip customer service. Ctrip customer service said that they had contacted the hotel and said that the hotel had canceled the pre-authorization. I contacted Industrial and Commercial Bank of China again, and ICBC said that the pre-authorization was not lifted, and if it was, it would be unfrozen immediately. Ctrip customer service asked the hotel to provide proof or screenshots of the pre-authorization cancellation. The hotel can't take it out either. Don't know who is lying. The frozen money will be returned after 30 days. It means that the hotel did not release the pre-authorization at all. This kind of service is too bad. I feel there is a problem with integrity. It was said that it would be returned within 14 days, but it turned out that it would be returned after 30 days. Wouldn't this damage the reputation of the hotel? Moreover, the attitude of the hotel front desk staff was not good. They were not enthusiastic at all, cold and impatient. I arrived at the hotel around 10 a.m., but they didn't arrange a room for me. They forced me to wait until after 2 p.m. to check me in. Isn't this a waste of my time? The room charge of five to six hundred and one night per day was a waste of half a day and I couldn't go anywhere.