Zara Tower – Luxury Suites and Apartments

. Children over 2 years old are considered adults and may have to pay an additional $100 per day (we paid a total of $300 extra for 3 days). . “Zara Tower Luxury Suites & Apar**ents” needs to announce its rate-related policy in more detail. . I am sorry and grateful to the Trip.com representative who listened to my consultation for two days, believing only what the hotel staff had misrepresented. . Details regarding fees are as follows. I booked for 2 adults + 1 child. Below it was a small note: “Separate fees may apply for children.” Actually, my child is 9 years old, and since it wasn't a hotel that offered breakfast, I thought there would be an additional charge and it wouldn't be much. When I entered the hotel, there was a sign saying "Separate charges may apply for children" and I was told I would have to pay an extra $100 per day. In the process of talking with the employee for a while, I said the following (I used a translator to double-check it for accuracy). “I received an additional amount because it said so on the voucher, and if Trip.com says I don’t have to accept child rates, I will return the money,” he said. I spent 2 days of my trip worrying about this, contacting and confirming with Trip.com again. What Trip.com agent Charlie later confirmed is as follows. "Children over 2 years of age are considered adults, so they must pay at the amount indicated by hotel policy (USD 100 per night)." Even if the hotel staff hadn't said that strange thing, I would have thought it was my fault for not knowing the hotel's strange rule (children over 2 years old are considered adults)... My time was so precious. . It was a large room with open bedroom/living room/kitchen. It seemed like he wanted to experience it at least once. . The bathroom/shower room was very uncomfortable. It would have been nice if they were separate, but it was disappointing that they were all in one space and looked very desolate. . The kitchen had a refrigerator, microwave, oven, and gas range, as well as dishes, cups, knives, spoons, and chopsticks. Salt, pepper, and detergent are also available.

Because we are traveling with our family, we always choose this kind of service apar**ent. The location is good and you can basically walk to the main attractions in Sydney. In general, it is clean and the front desk is very welcoming.

The room is very clean and has all the necessary facilities. The staff is also friendly and responsible👍

The hotel is close to the Museum Subway Station, and the surrounding area is convenient, with snacks and supermarkets readily available. The rooms are equipped with kitchen facilities, making travel more convenient, and the front desk has friendly and professional services.

Clean and cost-effective hotel

The room is very nice, the living room is spacious and the kitchen is fully equipped. It faces the street, so there is noise at night, and the lighting design in the room is dim.

The room is large and fully equipped. Disposable slippers and toothbrushes are provided! The happiest thing is that the tea is T2. The deposit of 500🔪 was returned the day after check-out! Free luggage storage🧳 service is also provided! p.s. The lady at the front desk is very nice!