Name: Art Hotel Szeged
Address: Somogyi u. 16, Szeged, Csongrad, 6720, Hungary, Somogyi u. 16, Overseas, Hungary
Rating: 4.5

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All reviews

Positive reviews

Reviews with photos/video

First time visiting Europe thanks for your hospitality.

性價比很高！就是浴室門設計很雞肋開關超級費勁與地面連結非常緊，浴室裏麪用品也是空的，都沒有及時灌裝！也沒有拖鞋有時忘記帶了就很不方便！

The price/performance ratio is very high! The bathroom door design is very useless. It is very difficult to open and close. The bathroom supplies are also empty and not filled in time! There are no slippers. Sometimes I forget to bring them, which is very inconvenient!

房間寬敞明亮，有陽台，對面是圖書館，聖誕市場，大教堂，步行街都在附近，酒店附近還有一家中餐館 味道不錯。

정반적으로 만족스러운 호텔입니다. 다만, 샤워실에 물이 잘 안 빠지네요. 위치도 정말 좋습니다.

Restaurant

24-hour front desk

Parking

Luggage storage

Wi-Fi

Smoking area

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

Korean

All Room Types

Standard Double or Twin Room

Junior Suite

Executive Double or Twin Room

Deluxe Double Room with Balcony

The hotel was relatively clean, the rooms were spacious, there was a kettle, and the breakfast was delicious with a variety of options. It is also located in the center of Szeged, so it is ideal for sightseeing. However, I decided to lower my rating because of a male staff member. This time, I stayed for one night from August 13th to 14th. When I checked in on the 13th, a male staff member told me that my reservation was for August 23rd to 24th. However, when I checked the ******* website where I made the reservation, it said that I would stay from August 13th to 14th. So when I showed the reservation screen to the staff, they said, ”Show it in English.” Since I made the reservation on a Japanese website, I cannot display English immediately. So when I said, ”If there is a room available, let me stay,” they said, ”There is not a single room available today.” So I made an international call to ******* in Japan from Hungary to confirm, and they said that ******* was correct and it was the hotel's mistake. About 5 minutes after the call, ******* seemed to have responded, and while I was waiting in the lobby, the male staff member called me to the front desk. The male staff member only told me, ”A room has become available,” and handed me the room key. I received the key and checked in, but was there something strange about it? First of all, there was no explanation or apology from the hotel, which was the cause of the reservation mistake. Why should a customer make an expensive international phone call to confirm, even though it was the hotel's mistake? It is also hard to imagine that a room would become available in just 5 minutes or so. I wonder if the male staff member made a judgment based on the person (very discriminatory). Furthermore, when I checked in, there was no basic explanation (such as breakfast time and other points to note) and he handed over the key without saying a word. This is inappropriate for a front desk worker. Everyone else was nice except for the male staff member at the front desk. I thought it was a shame that the impression of the hotel changed like this because of one staff member.

+: perfectly located in the heart of Szeged; staff is friendly and helpful; rooms size is nice and large, same goes for the bathroom which is very well equiped and with all needed amenities; breakfast is okay, nothing too wow but it does the job; bed and pillow are very nice, and I'm complicated with those!  -: no real bad points. Just think the breakfast may be improved. Appart from that, nothing really.  Had a pleasant stay in the hotel for our first time. Would recommend as its price/quality ratio is superb. 

Art Hotel is a nicely refurbished hotel in the heart of Szeged, just next to the Cathedral. The rooms are cosy, the breakfast was great with good selection, the personnel was very nice and helpful. They have a terrace with lots of tables for a good drink outside.

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Discover 57 reviews of Art Hotel Szeged, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Art Hotel Szeged Reviews: 57 Verified Reviews Latest 2024 | Trip.com

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