Extended Stay America Suites - Tacoma - South

They were clean and treat you better than most hotels. Give you privacy. Unlike most hotels. I know they had breakfast but we didn't make it for that. Laundry room was great we got most of our clothes clean anyways. The best time is at night to do laundry. It's open for the most part. Thanks you we're great

It was fine. I wish the kitchenette had worked but otherwise it was fine.

I enjoy staying there because it is affordable and the staff are friendly and when you need help they will help you in any way

Very nice staff

Love that there is no nasty carpet and it’s nice flooring

Tiffany at the front desk is very helpful and friendly. She is quick to respond and efficient. The staff was responsive to our requests and timely. It worked for a transitional stay when we were moving. They allow pets and have a laundry room too

It was an experience lol the heat didn’t work in the room for at least 2-3 days and nights and the staff got upset the moment I kept bringing it up. The staff wouldn’t supply any extra blankets almost every night I was cold and more tired than before it just wasn’t the most clean and I just will remember never to have a friend book a reservation for me again. It was my first time traveling and I just expected to be treated better. I even had to fight for clean towels and wash cloths I just ended up buying my own across the street. I was only there for a short time before I have to come back and I’m just not happy with the service and the way I was spoken to. I even called downstairs one night to confirm my time and day for checkout because I had seen a mistake on the reservation before the internet stopped working and the lady told me the wrong time and date and just hung up on me.. I wasn’t expecting anything glamorous I grew up very poor and have worked for everything I have today and I am still fine with the simplicity of life but this just was unacceptable.

For the Tacoma area the cost was very reasonable. Close to the Tacoma mall, local restaurants, and area hospitals. Gated parking area. Older facility and starting to show its age. Staff was friendly. Refrigerator, microwave, stove, and full sized refrigerator.