Anonymous User
February 7, 2024
The equipment in the room is good, but the location is not very convenient. It takes 10 minutes to walk to the MRT station.
The taste of breakfast is just average, not as delicious as expected, just okay.
I originally had a good impression of this hotel, but there was some incident during check-out. I think everyone should choose the hotel carefully! !
We were not told when we checked in that there would be an additional fee for late check-out.
On the day of check-in, they told us to check out at 12 o'clock. On the day of check-out, they called the room at 12 o'clock to ask if we needed to check out late.
I also said it would take about half an hour
It only took 35 minutes. When I went to the counter to check out, I was told that I would be charged NT$800.
I have never been like this after traveling to Taiwan so many times.
Even in other countries, there has never been a hotel that is so inconsiderate to travelers.
He also said that after half an hour, the fee is NT$400, and after half an hour, the fee is NT$800. This is the company's policy.
This time they didn’t inform us in advance, so they only charged NT$400.
I really don’t understand the attitude of continuing to charge extra fees after apologizing.
So why wasn't this informed in advance when checking in? ?
I really cannot accept this kind of operation and will not stay here again next time.
This is the first time I have encountered such an impersonal hotel.
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