Family House Reviews

Good and bad. The bathroom is great. However, the walls are mouldy and I'm not sure it's good for my health sleeping in there. They need to get rid of the dirty disgusting wallpaper and paint over the walls. I don't ask for much, all I ask is that it's clean. I expect a lot higher standard than this in Taiwan. I asked the cleaning lady to get rid of the cockroach for me. She told me it wasn't her job. She eventually tried to help after I argued it was her job. She hit it and it ran under the wall paper and disappeared. Checking in was confusing but that was partly due to language barrier. The AC leaked so I had to put a towel under it. Luckily I put my laptop on the other side of the table. Location is good. It's close to the metro, coffee shop and 7/11.

Didn’t even find this hotel. Didn’t stay there and the hotel rejected my refund application. A huge disappointment!

Good Location walk away from shilin mrt 400 m. A lot of food around. 7-11 and FamilyMart nearby. Have triple bed for 3 people. Room quite Small, but layout is ok. Sound proof is bad. and refrigerator sound alway loud.

Nice and clean, goof for travelers

It is very convenient near the MRT station. The room feels comfortable and the space is good. The toilet has dry and wet separation which is good. The room is not cleaned every day, so you need to pay attention when using it. The room is on the second floor without an elevator, which is more laborious. There is no luggage storage service. It happened to rain during our stay this time. There was a slight leak in the wall but it did not affect the corner. The overall accommodation experience was satisfactory. I will stay here again next time I have the opportunity.

I stayed here for two days in a row. The location is very convenient. Because my family often goes to Beirong for medical trea**ent, they always choose here. Shopping nearby is also very convenient. It's great to go to Shilin Night Market in the evening and eat delicious food.

The hotel is extremely dirty. There are all kinds of hair on the hotel bed, long and short. Men have long hair and women have long hair. It can be seen that the bed sheets have not been changed for a long time. Many people have not changed the bed sheets after staying in the hotel. There is also hair on the tiles in the hotel toilet. The garbage bags are dirty and are not changed. There was a motor noise outside very loud one night. It was noisy until early in the morning and I couldn't sleep all night. Mosquitoes kept biting me in the room and there were no anti-mosquito supplies. The hotel does not have a front desk. The door is closed after arriving. You can only contact us through line. But how can foreign guests contact us without a line? There is no way to enter the room.

It's a five-minute walk from Shilin MRT Station, and the living functions nearby are good! There are convenience stores, McDonald's, Watsons, various restaurants and beverage shops, and it only takes ten minutes to walk to Shilin Night Market~

I stayed at an affordable hotel in Taipei on a business trip. The room was simple and they thoughtfully provided bottled water, tea bags and coffee. It was very nice! It allowed me to have a good rest and relax after a long day of work.

The location is good, but the equipment is old, damp, and the bathroom is full of ants.

As soon as I got there, I was confused because the door was closed and there were no windows. It's a good thing we went with a group of men, it would have been a big problem.

I have stayed here 3 times. The first time I felt so bad. There were hairs all over the bed when I opened the quilt. I was so scared. When I contacted the owner, he was still unwilling to send someone to deal with it. He said that the employees were all on vacation and they would not refund the money. I had no choice but to I told him that I had to change the duvet cover myself. After waiting for more than an hour, there was no water in the bathroom and I had to go downstairs to turn on the motor. It was really uncomfortable and there would be no next time.

The location is very close to the MRT station, but the entrance is relatively private. In the end, you still have to use Line to communicate with the landlord. There are many different restaurants nearby~

Checking in depends on your own needs. I don't need the hotel's gym, game area, or swimming pool. I just need to wash up and stay overnight. This price and equipment are enough for me. The night we checked in coincided with a typhoon, and there was water seepage in the walls of the room and water accumulation on the floor. After feedback, the customer service immediately dealt with it and upgraded the room to another room. Although there was no front desk staff, the response was immediately dealt with, and the experience was understandable!