To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.6
Cleanliness4.4
Filter by:
Sort by:
All reviews(137)
Positive reviews(133)
Reviews with photos/video(41)
Awesome stay(42)
Great location(36)
Convenient location(18)
Easy to get around(10)
Small room size(9)
Quiet & comfortable(6)
Friendly front desk staff(6)
Negative reviews(4)
Desmond Jing Long
Classic double
Stayed in Nov 2024
Business travelers
2 review
3.5/5
Posted on Nov 13, 2024
The lobby is welcoming, and the staff are friendly and accommodating, always ready to assist with any requests. The room itself was spacious and clean, and the bed was comfortable, providing a good night’s sleep.
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
Immy.G
Boutique 2-bed Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Location is good. Nearly Taipei main station and Ximen station. Easy to find hotel.them gave free beer vouchers for us. But we don’t have time for drink 🍺😅.
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
Ruthf
Executive Triple Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Excellent location, very near taipei main station. Plenty of food, 711, family mart and bubble tea in the surrounding. This is my 2nd stay with this hotel.
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
alvin wks
Standard double
Stayed in Jul 2024
Couples
84 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Love this hotel. It look new and nice. Very close to family mart and 7-11. Best is that hotel will free u two cold beers!
The water pressure in the bathroom super good.
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
the imperfectionist
Classic double
Stayed in Nov 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 8, 2024
all goooood
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
Guest User
Family room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 22, 2024
Size of the room is good, not too small from expectation, only toilet is smaller. Location is a distance from main station, took a while to find. Overall still good.
Anonymous User
Classic twin
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 28, 2024
Nice hotel with a good location for access Taipei Main Station. 7-11 and Family Mart are very close to the hotel. Room is comfortable and cozy.
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
LeenaSee
Standard double
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The hotel is nearby Taipei Train station. Very convenient. The room although is a little small but it has everything we need since we oy stay for a night.
thecptz
Classic twin
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
booked for 3 nights and it was worth the experience! the location is easy to find and walk from taipei main station or ximending.. just about 10-15 minutes and you will be right at the hotel! the room was nice even though it's a bit small but it gives out cozy and comfy vibes which are nice :) toilets great.. not a lot of space but it's great. everything is fine. most importantly, the staffs were so nice and so helpful. def recommended and will be back again for sure!
Response from Property: Thank you very much for taking the time to post your review. We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service and location. Your kind acknowledgement of the efforts of our staff is greatly appreciated and it will be our pleasure to share your comments with everyone. Thank you for taking the time to post so many of things that make your stays exceptional.!We welcome you back in the very near future, and all staffs are looking forward to seeing you very soon.
Derric
Classic double
Stayed in Sep 2024
Couples
3 review
4.0/5
Very Good
Posted on Oct 28, 2024
This hotel is very close to the Taipei station hotel service is good and helpful , will book again when travel there again .
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
Anonymous User
Standard double
Stayed in May 2024
Couples
12 review
4.5/5
Great
Posted on May 19, 2024
The staff were super nice, didn't expect to have small gifts from hotel
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!
Lenny GK
Classic twin
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
convenient to get there.
Flexible to arrange your needs,
Staff is nice.
Room is over average quality.
In this trip, I booked two days separately.(twice)
Both are good experiences.
Response from Property: Dear valued guest,Thank you for choosing Hotel Relax. Guest's benefit is always on the top of our list so we listen carefully to our guests needs and are always open to suggestions. Once again, thank you for choosing Hotel Relax and I hope you will come back for another original Taiwan experience soon! We are looking forward to serving you very soon!
Anonymous User
Classic twin
Stayed in Feb 2024
Couples
27 review
4.5/5
Great
Posted on Mar 19, 2024
The location of the hotel is so convenient. The staffs are friendly. The room is good and comfy. Will stay here again if visit Taipei.
Response from Property: Dear valued guest,Thank you for choosing Hotel Relax. Guest's benefit is always on the top of our list so we listen carefully to our guests needs and are always open to suggestions. Once again, thank you for choosing Hotel Relax and I hope you will come back for another original Taiwan experience soon! We are looking forward to serving you very soon!
Panwad Ch
Classic twin
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 30, 2024
Near MTR taipei main station Z6
Nice restaurant nearby (recommended) ..
Staff so friendly and helpful
Response from Property: Dear guest,Thank you for taking the time to write us feedback. Providing comfy room and decent service are our core value we've been working on. We are looking forward to welcoming you back in the near future. Thank you very much and have a wonderful day!