Shocked, almost catching up with **😱
Changed three rooms, each room was full of bugs.
It happened to be a few days after the earthquake in Taiwan, the wall was cracked, the hotel's earthquake resistance was too poor.
The hotel said it was raining so there were bugs, that's even more terrible, Taiwan has been in the rainy season for many months.
The first two rooms were full of bugs like the sewer exhaust fan, and the last room, after washing up, found mosquitoes. In Taiwan for so many days, there were cheap and expensive hotels, and none of them had bugs.
I unpacked and packed my luggage upstairs and downstairs by myself, and there was no caring or apologetic words.
When I said there were bugs, they said wait a minute, I will change your room. It should be full of bugs. The front desk had cold and mechanical thinking and actions.
Adults and children were bitten, but they didn't care. They just said they would change your room, but there was no compensation. Even if they upgraded the room or said at least a caring word, I would have endured it, but there was nothing.
Finally, I contacted Ctrip customer service, and it was really Ctrip, who said they would help me upgrade the room and negotiate compensation. But it was too late and the kids were asleep, so we didn't change the room. Finally, the next day, they helped me negotiate with the hotel, and they only compensated me a little, but I felt much better and was able to vent a little.
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