This is the worst Hyatt hotel I have ever stayed in.
I told the front desk yesterday afternoon that there was noise in my room. After the engineering depar**ent came up to fix it, it was still there. Your people told me that it was normal noise. I listened to the noise all night and couldn't fall asleep at all. I reported it to the front desk in the morning, but they just replied coldly, "I'm sorry." I was speechless. The service was extremely bad.
Original TextTranslation provided by Google