The hotel only allowed check in after 4pm, and even though on trip.com. the check out time is 12noon, they would "gentle reminder" by calling the room phone at 1055am and remind u to check out soon.
Room was considerably small, no actual space to fully open up my 26 inches luggage.
I overslept due to jet lag, was to stay for 1 night only, but technically speaking if you count 4pm-11am, it's actually only 19hrs stay.
the girl called again at 1138am, yelling at me tat I have to pay for 1 hour extra as im already quite late. I told her that if she continues talking and nagging, I really have to come down at 12 noon, then she didn't wan to hang up, proceeded to tell me how much is the per hour charge and how can I not check out on time etc. very highly irritated that I left my half made up face as it's undone and hurried down to check out. I cannot understand why do they need to leave an empty window period of 5hrs without letting the customer rest more in the room.
I followed trip.com timing and plus the girl chased like mad, checked out 1138am. the girl rudely snatched the card without any basic courtesy to greet or explain anything.
I have the worst horrible experience with this hotel. never again despite the good location. toiletries - only 1 disposable tooth brush and tooth paste, u need to ask then only they will give u a set. towels is old and torn.
NOT RECOMMENDED TO STAY HERE.
Note : have uploaded the image of the rude girl, she is not tall, short hair covering her ears.hope nobody will ever need to deal with her bad attitude again.