Hyatt Place Taiyuan Longcheng Reviews
Hyatt Place Taiyuan Longcheng
No 77 Huangling Road, Taiyuan, ChinaView Hotel Details
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Hyatt Place Taiyuan Longcheng Guest Reviews
4.6/5
Great
610 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(610)
Positive reviews(579)
Reviews with photos/video(98)
Easy to get around(74)
Delicious breakfast(72)
Convenient location(69)
Friendly front desk staff(52)
Close to airport(51)
Perfect for business trips(29)
Average sound insulation(26)
Tasty restaurant(10)
Negative reviews(31)
Florence
Guestroom (2 beds)
Stayed in Apr 2024
Friends
5 review
Very Good
Posted on Apr 23, 2024
Good food and reasonable prices.
Ulrik H Karlsen
Guestroom (Double bed)
Stayed in Jul 2023
Business travelers
13 review
Posted on Jul 9, 2023
Great business hotel or for short trips. Brand new and clean.
Amigo seven
Suite (2 beds)
Stayed in Oct 2023
Business travelers
8 review
Very Good
Posted on Nov 6, 2023
Near airport
jojosyoyo
Guestroom (Double bed)
Stayed in Jul 2023
Business travelers
30 review
Outstanding
Posted on Jul 30, 2023
verygood
Guest User
Guestroom (Double bed)
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 10, 2024
I forgot to take pictures in the room when I checked out, so I took a few pictures while waiting for my friends in the lobby. The hotel has good services in all aspects, the room is very comfortable, and it is convenient to travel. If you often travel on business, you have to choose a hotel with convenient transportation. Overall, I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport. The rooms are highly soundproofed and quiet. Home is a safe haven, a cozy nest and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become your home away from home. We look forward to your next return home!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
19 review
Posted on May 9, 2024
The front desk was too much. They overcharged me 500 yuan when I checked out. It was not until I found out the problem and reported it to the front desk that they admitted the problem and told me that they would refund me after May 1st. I agreed. Now I ask about the situation. The front desk told me that the finance depar**ent has refunded me, but I did not find any information on the deposit. Instead, they asked me to ask the bank about the situation myself? Isn't that ridiculous?
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your visit and valuable comments. Your attention is the driving force of our growth. The discovery and solution of each problem helps us do better. We are deeply sorry that this stay did not bring you a satisfactory stay experience. We know that only by continuous learning can we become better. We will also learn from experience and make improvements. I hope that the next stay will give you a satisfactory answer. I wish you: a bright future, happiness and health!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Family
8 review
Outstanding
Posted on Apr 12, 2024
Self-driving tour, the hotel service staff are very good, the breakfast is also good
Thanks: Chen Lulu, Yang Kexin two beauties for their care
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport. The rooms are highly soundproofed and quiet. Home is a safe haven, a cozy nest and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become your home away from home. We look forward to your next return home!
Ailatefengmenglong
Guestroom (Double bed)
Stayed in Apr 2024
Solo travelers
7 review
Posted on Apr 4, 2024
Hygiene: Very poor. There are water stains from the previous guest in the bathroom, lipstick marks from the previous guest on the towel, and women's hair on the floor.
Very disgusting
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your visit and valuable comments. Your attention is the driving force of our growth. The discovery and solution of each problem helps us do better. We are deeply sorry that this stay did not bring you a satisfactory stay experience. We know that only by continuous learning can we become better. We will also learn from experience and make improvements. I hope that the next stay will give you a satisfactory answer. I wish you: a bright future, happiness and health!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Feb 21, 2024
I really like this hotel. It's clean and hygienic. The breakfast is also good. I extended my stay the next day because of the heavy snow.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport. The rooms are highly soundproofed and quiet. Home is a safe haven, a cozy nest and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become your home away from home. We look forward to your next return home!
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
3 review
Outstanding
Posted on Jan 25, 2024
The service is very good. Ray at the front desk has great service and is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport, and the rooms are super soundproofed and quiet. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Zaijing
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
5 review
Outstanding
Posted on Jan 14, 2024
The room condition is good, and it's convenient and close to the airport!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport, and the rooms are super soundproofed and quiet. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Fan**
Guestroom (Double bed)
Stayed in May 2024
Business travelers
44 review
Outstanding
Posted on May 21, 2024
Passing by on a business trip, staying near the airport. I like the hotel's decoration style. The front desk was also very enthusiastic when checking in. The room was clean and tidy. The hotel facilities and equipment were also very complete. Free laundry was available. The gym was also very good. Parking was also very convenient, meeting the needs. The breakfast was also good! Recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport. The rooms are highly soundproofed and quiet. Home is a safe haven, a cozy nest and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become your home away from home. We look forward to your next return home!
Guest User
Guestroom (Double bed)
Stayed in Nov 2023
Solo travelers
1 review
Outstanding
Posted on Nov 10, 2023
The hotel is quite good overall, and the service provided by Xiao Guo and Ke Xin at the front desk is good. If you need help, you can communicate at any time and help solve it in time. The room was clean and tidy. The breakfast was rich in variety. Very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport, and the rooms are super soundproofed and quiet. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Anders Lee
Guestroom (2 beds)
Stayed in Nov 2023
Business travelers
21 review
Outstanding
Posted on Nov 4, 2023
The hotel is in a very good location, about a ten-minute drive from Taiyuan Airport, and the space and cleanliness of the room meet the standards of major brands!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very glad that you have chosen to stay at Hyatt Place Taiyuan Longcheng. Your praise, satisfaction and appreciation are the sunshine in our lives. The hotel is close to Taiyuan South High-speed Railway Station and Wusu Airport. The rooms are super soundproofed and quiet, and earplugs are provided at the front desk. Please contact the front desk if you need it. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Anonymous User
Guestroom (Double bed)
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 4, 2024
It is close to the airport, with convenient parking and a wide variety of breakfast options. However, you can hear the sound of planes taking off and landing, and the room door is not very soundproof. Overall, it is still very good.
Original TextTranslated by Google
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