Inkaterra Hacienda Concepcion

This hotel is an experience which we are so pleased to have taken. The highlight was Pedro who took us on numerous guided tours by Pedro. All the hotel staff were excellent, polite and professional. We stayed in room 7 (cabin/hacienda) the shower wasn’t the best but what can you expect in the jungle! The rooms have no glass windows (insect netting only) which means you hear the monkeys/birds and occasionally other guests, the electricity is turned for a few hours in the afternoon and there is no tv/ac which was part of the experience. We were not sure whether to stay 2 or 4 night but we were glad to stay longer as we got to see loads of wild life including white and black caimen, capybaras and loads more wild life and plants.

What an amazing place, set on the river in the Amazon rainforest. The hotel meet you from airport, transport you to an office near river which took about 30 mins. You leave your luggage here for the duration of your stay and then head by boat into hotel with hand luggage which took 30 mins. Check-in was quick, and you hear about your planned adventures during your stay. We stayed in a cabana room which was amazing waking up to all the sounds of the jungle. We stayed 3 nights and did a variety of excursions which we loved with our guide Uriel who was so knowledgeable. We saw so many amazing things and through or stay, howler monkeys, lots of birds, tarantula, caymen, turtle etc. Food was great and big shout out to Jorge who was such an asset to hotel. Leaving the staff (in our case the lovely helpful Grace) would check in your flight for you, provide boarding passes and help you check-in at airport 👏 What an amazing place would highly recommend. Improvements 1. You are provided with a refillable drinking bottle, but there is no water in the restaurant. You have to buy water which comes in plastic bottles. Come on Inkantera, why not provide glass bottles of water for free on tables. 2. The only place you can fill up water is from activity centre, why not have machines by reception and in restaurant 3. We did one excursion at 6 am, so breakfast was at 6am then came back 10am starving but had to wait until 12:30 for lunch. When we did similar in Borneo, you had light breakfast at 5, then had proper breakfast at 10 which made much more sense. Also why not provide some snacks for guests during day. You couldn’t even buy them in gift shop.

The rooms are large cabins, a short walk from the main building. There's power only around mealtimes, and the Wi-Fi only works in the main building. We had a great guide for the organised excursions. There's a good range of options for breakfast, but only limited options for lunch and dinner options, although service was good. Drinks were expensive, and the pisco sours were poor, perhaps watered down a bit.

What an amazing place! We have just had 3 nights here at the start of our Peru holiday. Our guide Saul was extremely informative, friendly and attentive. The service in the lodge was exemplary, suitably relaxed and a call out for the food. As a rather fussy vegetarian there was variety, and better catered for than in some UK restaurants in terms of balance and choice. We also were able to bring all our bags, nothing needed to be left behind (we had rucksacks, probably about 12kg each) which was perfect. The expeditions were just right. Some short, some longer. Wish we had seen more monkeys but that’s the way of the jungle I suppose! Would recommend very highly.

The staff are good and friendly they made our stay so comfortable especially our meals which was served by Kevin . He was so friendly made sure all our dietary needs were met , explained each dish and how it was made. We used to look forward to our meal times as it was such a beautiful experience . We enjoyed our stay there. Bravo to the lodge for having such good staff