Epicurean Hotel, Autograph Collection

Nice hotel, good restaurant on property. Close proximity to other great restaurants, clean, comfortable. Bed was a bit firm for me but otherwise wonderful stay

I loved everything about this hotel. Especially the shower! BUT the pillows were too fat.

Beautiful hotel. Great location. Walking distance to Hyde park but not super close. It’s about a mile away. Staff is excellent. I was really impressed with the housekeeping services. It seems like every hotel that we have stayed in post covid waits all day to make up the room and frequently we get back after a full day out and the room still isn’t cleaned. That’s a total pet peeve of mine. However, this did not happen at the epicurean! Housekeeping made up the room right away in the morning and it was so nice to come back to a clean and organized room!! Nice stay overall.

If I could give this place zero stars I would. I had booked two different rooms at this hotel on a Saturday night that were on different floors. My friends and I had went out for the evening and returned to the hotel. While 2 of the guests went to the other room to sleep on the second floor. My other room that was booked was on the third floor which is where the rest of my friends and I were. It was late in the night and we did have some music playing. This caused us to get ONE noise complaint which was verbally given to us very aggressively by Raymond, the night manager. We had then turned the speaker completely off and the rest of the guests who were going to stay in the room on the second floor were packing their bags to go to sleep in that room. Not even five minutes later as my guests were walking out the door he barged back into the room yelling at us to leave the establishment. He then also proceeded and said he was going to call the cops along with kicking out the two guest who were sleeping in the other room, which that room did NOT get a noise complaint. Raymond proceeded to also argue with me very loudly in the hallway, which I’m sure was more disruptive than the music that was turned off. The two guests who were quietly sleeping in the room on the second floor were then kicked out by Raymond for no reason. When asking for a refund from the director of the hotel, everything seemed very shady. No refund was provided for the room that only had 2 guest in it that were sound asleep. My advice is to stay at ANY other hotel. Besides the view is of the street and parking lots, plenty of other hotels very close by that have much better views. Never staying at another Marriott again, but if you want to be aggressively removed from the property by a man who is the most unprofessional manager I have ever met, then this is your place.

Wonderful

Place was kept up and in great condition pool was warm staff is super friendly

Arrived at the hotel waited on valet service, no assistance with luggage and service was poor our entire week stay. Downstairs restaurant service was excellent even if the food wasn’t ( don’t need a pound of sugar in every dish) except for wings (best we’ve had). Upstairs restaurant service was extremely poor except for female employee who seemed to be the only person working out of 3. We ended our evening there 3 separate nights. Food selection was very limited even though everything came up from lower restaurant. A couple of evenings the weather was on the chilly side but we were never asked if we wanted the overhead heaters on ( I guess they were to busy talking to their friends and hitting on the single girls at the bar). Room was nice but there is limited dresser space to unpack ( basically forced to live out of suitcases). Shower is awesome and provided toiletries are very nice. Make sure to check your bill as I was charged for items I had prepaid for. Overall a nice hotel but recommend eating elsewhere and make sure you leave extra time for valet service and handling your own luggage.

Very cosy and beautiful hotel in the center of the old Hyde Park Very kind personal with a nice welcome glass of wine. We have asked for a late check out accepted up to 2pm.... We have really appreciated it The breakfast was nice and really fresh I really high recommend this hotel

Easy check-in, complimentary glass of wine at check-in. Went down and had some truffle fries at the bar, they were delicious. Room spacious, clean and bed was very comfortable. The only thing I didn't like was our room was next to the main road, I kept hearing loud trucks all night, woke me up a couple times. We wanted to stay here, we had made late reservations at berns steakhouse, it is across the street. This was so nice to just walk across the street and walk back.