Hampton Inn & Suites Tampa-North

We ended up at this Hampton Inn & Suites due to an unexpected cancer diagnosis for a family member. They became a patient at Moffit Cancer Center which is five miles down the road. We spent 43 days. The staff at the hotel went above and beyond anything I had ever experienced at a hotel. From the manager, to the morning breakfast staff, the room service and maintenance staff, and shuttle drivers, all were professional, friendly, and sympathetic to our situation. I cannot speak highly enough of the hotel and staff that make it a home away from home. Our suite allowed us to cook in our room and I also grilled on my tailgate in the parking lot to help save money from eating out. They have a shuttle that will take you to Busch Gardens and the Moffit Cancer Center. Lettuce Lake park is less than 1/2 mile down the street with a $2 entry fee. This hotel allows easy access to grocery stores, gas, golf, entertainment, downtown Tampa, and Tampa International Airport. I would highly recommend this hotel if you have to stay in the area.

The staff were professional and the facility is well managed. Rooms were comfortable and clean, and the grounds were well tended. It is located on a busy street and a nicely shaded side street with a sidewalk for a walk. There are nice outside sitting areas in the back. I was happy they had oatmeal and not grits for breakfast. We have stayed here twice for Moffitt appointments and are planning to stay again. The rooms have the older decor.

Great staff! We stay at this location regularly to visit our college student. The breakfast attendants are very accommodating and walk around for "last call" before closing out breakfast. They provide top customer service to guests and are definitely part of the reason we choose to stay here. The front desk staff is equally as friendly. This location is our first choice when planning a trip to the area.

The room was very clean but smaller than we expected. We have a double queen room and there really isn’t anywhere to put our 4 suitcases. That aside the breakfast attendant Tanya Warren absolutely made my day, she went out of her way to make sure each guest started their day right and with a smile on their face. I would absolutely stay here again.

My husband had to have a procedure at Moffitt Cancer Center that required us to be away from home for a significant period of time. We were on a waiting list for housing at the American Cancer Society’s Hope Lodge and needed something in the interim (approximately a 2-week stay). I drove to several hotel properties while my husband was hospitalized to get a “feel” for the area, since Tampa is new to us. As soon as I pulled into the parking lot, the Hampton Inn and Suites just felt right. It’s hard to explain! I needed to let the social worker at the hospital know where we would be staying upon discharge and when I told her, she told me I made a good choice! Making the reservation was a little difficult because we didn’t have an exact end date since we didn’t know when our other lodging would become available. I contacted the hotel directly and explained the situation and Debbie told me to call central reservations. I called the toll-free number and was given the rate of $212/night for a suite with a kitchen. I explained that we would be eligible for the Moffitt rate of $134/night and was put on hold for a lengthy period of time while the rep had to check with the hotel. I wish I could have made our reservations directly with the local property. I received confirmation emails with the $212 rate and also with the $134 rate and was worried, but the correct rate was honored. My husband was discharged from the hospital two nights earlier than expected. I again called central reservations, who contacted the local property and there was no issue. That gave us such peace of mind. When we arrived at the hotel, Stephen, who saw we were wearing masks, immediately put a mask on as well. We were so touched by his thoughtfulness! When I was returning the luggage cart to the lobby area, Stephen saw me and came over to get it so I wouldn’t have to walk the rest of the way. He’s just so caring. Our suite was the cleanest hotel room we have ever been in. The kitchen was spotless, the bathroom was shiny clean, and the sheets were crisp. My husband is immunocompromised, so germs are a big deal. Although the furnishings (carpeting, curtains, furniture) were dark, it still felt immaculate! It’s obvious that Cynthia, Sonya, and all of the housekeeping staff care. They’re so friendly, too! The hotel is located in a quieter part of town and it was so peaceful. We slept like babies on the most comfortable bed and never heard any noise. Maintenance was constantly being done on the outside - tree trimming, pressure washing, mowing - making it obvious that this property is in such great shape because someone cares. The only disappointing part of our stay was that our Firestick would not work with the television. We called and were told we needed a different remote and it was brought right away. That didn’t work. We called back and Joe came down from the front desk and tried to help. He said he needed to know so he could help other people, but he still couldn’t get

Have always been a big fan of Hampton Inn. Some, as with any hotel chain, are better than others. The Hampton Inn at Hidden River Parkway, Tampa, FL, is among the best. Clean, orderly, expertly and efficiently run. Special shout out to Stephen who welcomed me upon my rather late arrival. A consummate professional and most personable fellow who adjusted my rate based on my attendance as a member of a local symposium. What started as a simple greeting to a guest resulted in his providing me with a room rate discount of which I was unaware. Kind of service you rarely see anymore. Check out with Debbie was pleasant and smooth as well. Room, as other guests have said in their reviews, was immaculate. Outstanding stay even if for only one night. Next time I am in the USF area, I will stay here.

The staff at this hotel shows amazing compassion and extraordinary customer service. The hotel is clean but the decor is dated. The hotel does have plans for a major refurbishment. We stayed here for five weeks, Mondays through Fridays because of ongoing medical treatments. Stephen, Debby, Pam and Christina made our stay fabulous. I will also add that the breakfast is far, far better than most other Hampton Inns.