Hotel Tampa Riverwalk

This was the worst hotel I have ever stayed at. I wasn’t able to check in until 4.5 hours after the designated check in time, the room was dirty, the air conditioning didn’t work. And I would have had to wait even longer had I not agreed to take an inferior room, which they did not provide any comps for. Other guests that I spoke to had similar experience. Horrible stay.

Old furniture, the rooms should definitely be renovated. We were given another room that was different from our reservation and when we wanted the room we had reserved we were charged $80. Nice and convenient location. But next time I will choose a different hotel.

Amazing view the best service by Joseph the drink was amazing!!! Right up my alley!. The drink was a gin with fresh strawberries so fresh they.must have been from Naturipe farms!

I regret not paying closer attention to the reviews before reserving our stay at the Hotel Tampa Riverwalk. We arrived late in the evening, around 8:30 p.m., after a long day of travel. At first, the valet and the front desk attendant gave us a warm welcome. They were both friendly, attentive, and eager to help. The lobby itself looked inviting with the Christmas decorations and briefly reassured us we had made a good choice. Unfortunately, that positive impression faded the moment we stepped off the elevator. The hallway leading to our room smelled musty, the walls were stained, and the carpet were torn and worn down. It was the same in our room: stains on the walls and the chair, and we discovered a few ants crawling in the bed. Hoping to salvage the evening, we went down to the hotel restaurant for a quick bite since it was late and we had a very flight the next morning. To our surprise, the lights were off, and the staff informed us they were out of basic items like buns. It was a disappointing end to an already frustrating arrival. They only good thing is we found a great grilled cheese restaurant around the corner. While I truly appreciated the kindness of the valet team and front desk staff, as well as the initial charm of the lobby, the overall condition of the hotel left us wishing we had chosen differently. Had we arrived earlier in the day, I would have walked straight over to the Hilton Downtown just a block away. One of the reasons I selected this location was because it was part of the Hilton brand. As a Hilton Honors member I am surprised this hotel is part of the Hilton brand.