The hotel would have been acceptable if it wasn't for the rude check-in process (staff too busy talking to help customers) and the $100 per night fee for incidentals (in case we smoked in the room - non-smoking hotel) or broke anything. The entire property smelled like cigarettes. There was a hole in the floor underneath the tub that you could feel when you stood in the shower. The check out process was just as rude. Will never, ever, ever, ever stay at another Days Inn and I am a Wyndham owner! So embarrased that I am part of this organization which prides itself in the guest experience.