To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(173)
Positive reviews(163)
Reviews with photos/video(76)
Awesome stay(45)
Great swimming pool(22)
Nice sea view(20)
Convenient for shopping(13)
Close to beach(11)
Average sound insulation(9)
Perfect for kids(6)
Easy to get around(4)
Negative reviews(10)
infinitylight
Deluxe Oceanview King Room
Stayed in Nov 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 18, 2024
very good. i enjoyed my stay. and the beach is great. spacious room
Response from Property: Hafa Adai, Infinitylight! Thank you for sharing your wonderful feedback. We're so pleased to hear that you enjoyed your stay with us and appreciated the spacious room and beautiful beach. It’s fantastic to know our amenities and service contributed to your satisfaction. We look forward to welcoming you back for another great experience! Si Yu'os Ma'ase.
Guest User
Deluxe Oceanview Two Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Location is very gooood!! The staff is very kind and view is fantastic.
Response from Property: Hafa Adai! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our location, service, and the view exceeded your expectations. Our team takes pride in creating memorable experiences for our guests, and your kind words. Si Yu'os Ma'ase (Thank you)
Erick
Superior Two Queen Room
Stayed in Mar 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Absolutely loved it and would highly recommend it.
Response from Property: Hafa Adai Erick, Thank you for your positive review! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any further feedback or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
Set Tayag
Deluxe Oceanview Two Queen Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Great place to stay. Location is at the center of tumon. It is across duty free.
Response from Property: Hafa Adai! Thank you for your comment in regard to the location of our resort. Being located in the heart of Tumon, our guests find it easy to explore the area on foot. Thank you for staying at the Dusit Beach Resort Guam and we hope to see you again soon! Again, Si Yu'os Ma'ase - Thank you.
La Lisa
Deluxe Oceanview Two Queen Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Great location! Big rooms!
Response from Property: Hafa Adai Dear La Lisa,Thank you for the fantastic review! We’re delighted you enjoyed the spacious rooms and our convenient location. Your perfect rating across all areas truly means a lot to us. We look forward to welcoming you back for another wonderful stay in the future!Si Yu'os Ma'ase - Thank you!
Guest User
Oceanfront Two Queen Suite
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
good good good
Response from Property: Hafa Adai! Thank you for your kind feedback and for taking the time to share your experience with us. We truly appreciate your positive comments and are glad to know that you had a great time at the resort.We look forward to welcoming you again in the future and continuing to provide excellent service.Si Yu'os Ma'ase - Thank you once again.
Guest User
Deluxe Oceanview Two Queen Room
Stayed in Apr 2024
Family
5 review
4.0/5
Very Good
Posted on Jun 3, 2024
Pool is very small
Response from Property: Hafa Adai! Thank you for choosing to stay with us at Dusit Beach Resort Guam. We are sorry to hear that our pool did not meet your expectations and felt that our pool is very small. Many of our guests enjoyed our pool including the children's splash waterpark which also connects to our sister hotel pool as well as accessibility to the pool area. We hope to welcome you back in the future. Si Yu'os Ma'ase - Thank you.
Alicia
Superior Two Queen Room
Stayed in Aug 2022
Travel with friends
1 review
4.5/5
Great
Posted on Sep 5, 2022
I enjoyed the stay. Very convenient and close to the beach.
Response from Property: Hello!Thank you so much for taking the time to leave us a review of Dusit Beach Resort Guam. We are glad to hear you are happy about your stay! We hope to see you again soon!
Guest User
Deluxe Oceanview Two Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The access to the city center was great!
This time we were traveling with our children, so we booked a pool that the kids would enjoy!
The pool water was a little cold, but it wasn't a problem once they got in!
Original TextTranslated by Google
Response from Property: ハファデイ!デュシットビーチリゾートグアムをご利用いただき、またご評価いただきまして誠にありがとうございます。お子様と一緒に素敵な時間をお過ごしいただけたこと、大変嬉しく思います。プールの水温についてご意見をいただき、ありがとうございます。ご家族皆様が楽しいひとときを過ごされたことを知り、スタッフ一同も嬉しく感じております。再びお越しいただけることを心よりお待ち申し上げております。今後ともより良いサービスを提供できるよう努めてまいります。Si Yu'os Ma'ase - ありがとうございました。
Tianwantong🐾
Deluxe Oceanview Two Queen Room
Stayed in Oct 2024
Other
16 review
3.7/5
Posted on Nov 17, 2024
Advantages
- The room is spacious and the decoration style is simple and bright. The sea view room has a good view and you can enjoy the beautiful sunset.
- The bathroom is big enough.
- There is a water dispenser in the corridor to provide free drinking water.
- The sea water is clear and the beach sand is fine.
- There is a duty-free shop next to it, and it is very convenient to eat and shop around.
- The hotel breakfast is $29, with a wide variety of fruits, vegetables, rice, noodles, bread, eggs, etc., mainly in Japanese and Korean style, and the bacon and grilled sausage are delicious.
Disadvantages
- The room is not soundproofed, and the voices of the children next door are very clear. The sound of the beach downstairs can also be heard in the guest room on the 13th floor.
- When checking in, I found that there were a few stains on the bar counter in the guest room, which seemed to be instant noodle soup stains.
- The air inlet of the hair dryer was rusty.
- There were a few dark marks on the washbasin, which seemed to be not cleaned thoroughly.
- The hip washing function of the smart toilet does not work.
- There is a problem with the control wiring of the electric blackout curtain, and the curtain goes down when the up button is pressed.
- For some reason, the hotel front desk asked to show the reservation form when checking in. The hotel should have my reservation information and should be able to check that the relevant fees have been paid. I have not encountered similar situations in other hotels, such as the Hoshinoya Resorts that I left on the same day. This gave me a bad feeling.
Fantastic experience. The location of the hotel is perfect if you sometimes want to walk somewhere. Concierge Irene was patient and helpful and the room was beautiful and comfortable.
Original TextTranslated by Google
6/11
Response from Property: Hafa Adai! Thank you so much for your wonderful review and for sharing such a beautiful set of photos! We are so happy to hear that you had a fantastic experience. It is great to know that you enjoyed our location, and we are especially happy that Irene from the concierge was able to help you so well. We will definitely pass on your kind words to her. It is also great to hear that your room was both beautiful and comfortable. We really appreciate your feedback and the photos you shared — they help capture the essence of your experience and mean a lot to us. We hope to welcome you back in the future for another great stay! Si Yu'os Ma'ase (Thank you).
Yuezhianmian
Deluxe Oceanview Two Queen Room
Stayed in Aug 2024
Couples
37 review
4.5/5
Great
Posted on Sep 29, 2024
The sea view room has a great view, the swimming pool is great, and it is convenient to go to the beach. The BBQ restaurant on the beach is a bit lacking
Original TextTranslated by Google
Response from Property: 親愛Yuezhianmian 感謝您分享您的美麗照片併入住我們酒店。我們很高興您喜歡海景房的視野和泳池,並且覺得去海灘非常方便。對於您對海邊BBQ餐廳的反饋,我們也會認真考慮並加以改進。我們期待着您再次光臨併為您提供更好的體驗。Si Yu'os Ma'ase - 再次感謝您!
Anonymous User
Superior Two Queen Room
Stayed in Aug 2024
Family
1 review
3.2/5
Posted on Sep 25, 2024
As we were traveling with a one-year-old, we liked the good location and the access to the beach and pool.
The room was clean, but the bath and sink were a bit of a concern as they were old.
Amenities were not replenished every day.
On the first day, there was a bloodstain on the bath towel when I used it, which was unpleasant, so I gave the amenities a ⭐︎2.
I asked for a replacement at that time, but it took quite a while for them to come after I called.
The room and facilities were not very satisfactory for the price, but all the hotels in Guam itself seem old, so I guess it can't be helped.
Original TextTranslated by Google
Response from Property: ハファデイ! デュシットビーチリゾートグアムにご家族でご滞在いただき、また感想をお寄せいただき誠にありがとうございます。また、素敵な写真を共有してくださり感謝します。立地やビーチ、プールの施設を気に入っていただけたことを嬉しく思います。しかし、清掃やアメニティに関してご不便をおかけしたことを心よりお詫び申し上げます。お客様のフィードバックは、サービス向上にとって非常に貴重です。今後、より良い体験を提供できる機会を楽しみにしています。次回のご利用を心よりお待ちしております。Si Yu'os Ma'ase - ありがとうございました。
Guest User
Superior Two Queen Room
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Sep 7, 2024
It's very accessible and perfect for traveling with children.
The TV in the room was broken, but they fixed it right away.
There is also a concierge who speaks Japanese, so you can ask for help even if you are not good at English.
There is also a children's pool, and the facilities are sufficient for children under 3 years old.
There was also a slide in the adult pool, but my child was too scared to slide down it.
Original TextTranslated by Google
Response from Property: Hafaday! Thank you for choosing Dusit Beach Resort Guam and for your review. We are very happy to hear that you had a comfortable stay with your children. We are also pleased to hear that you were satisfied with the TV repair service. We also appreciate your review of our Japanese speaking concierge and the children's pool facilities. We will continue to strive to provide our guests with a comfortable stay. We look forward to welcoming you back to our resort. Si Yu'os Ma'ase - Thank you very much.
Mameran
Accessible Superior Two Queen Room
Stayed in Jul 2024
Travel with friends
1 review
3.2/5
Posted on Oct 6, 2024
The location was great!
The beach is right in front of the hotel 🏖️
You can also walk to various shopping spots❗️
Original TextTranslated by Google
Response from Property: Mameran様 Hafa Adai! デュシットビーチリゾートグアムをご利用いただき、誠にありがとうございます。ロケーションとビーチ、ショッピングの利便性にご満足いただけたとのこと、大変嬉しく存じます。しかしながら、多々その他の面でご期待に添えなかった点につきましては誠に残念に存じます。お客様からいただいたご意見は真摯に受け止め、改善に努めてまいります。何かお気づきの点がございましたら、ぜひご連絡ください。またお迎えできる日を楽しみにしております。Si Yu'os Ma'ase - ありがとうございました。