Heritage Hotel Cameron Highlands

Heritage Hotel Cameron Highlands Reviews

Heritage Hotel Cameron Highlands

Jalan Gereja, Tanah Rata, MalaysiaView Hotel Details
Heritage Hotel Cameron Highlands
Heritage Hotel Cameron HighlandsHeritage Hotel Cameron HighlandsHeritage Hotel Cameron Highlands
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Heritage Hotel Cameron Highlands Guest Reviews

4.2/5
Very Good
344 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.0
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All Reviews(344)
Positive reviews(326)
Reviews with photos/video(139)
Awesome rooms(84)
Loved the view(47)
Large rooms(28)
Tasty food(16)
Convenient parking(16)
Perfect for families(15)
Great location(14)
Quiet & comfortable(11)
Negative reviews(18)
Guest User
Deluxe King
Stayed in Jun 2024
Solo travelers
1 review
3.7/5
Posted on Jun 27, 2024
The room is spacious, very clean and comfortable. Very recommended for those who are looking for the right place to stay. The breakfast is quite good with a lot of varieties.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We're delighted to hear that you found the room spacious, clean, and comfortable. It's great to know you enjoyed the variety offered at breakfast. We appreciate your recommendation and are pleased that you had a pleasant stay with us. We look forward to welcoming you back in the future.Best regards, Felix Kah Resident Manager
fdi
Deluxe King
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Hotel cantik n bersih..breakfast semua sedap..puas menginap disini..staf mesra pelanggan..akan kembali menginap lagi
Response from Property: Dear fdi, Thanks for the nice review! We are glad you appreciated the beauty and cleanliness of our hotel, as well as all the breakfast dishes. Our staff looks forward to welcoming you back for an even better stay in the future! Greetings, Felix hotel manager
Guest User
Deluxe King
Stayed in May 2024
Family
9 review
3.0/5
Posted on May 26, 2024
Spacious room but not clean. My kids found hair on the carpet. Breakfast can be improved because not much variety.
Response from Property: Dear guest,Thank you for your feedback. We apologize for the cleanliness issues you encountered and appreciate you bringing them to our attention. Rest assured, we will address this matter promptly to ensure a more pleasant experience for our guests. We'll also work on enhancing our breakfast options to provide a more satisfying selection. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,Felix KahResident Manager
HAMZAN
Superior Triple Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Strategic location at the top of the hill. Easy to go around TANAH RATA Town. All the needs are nearby. Friendly front staff, FB Team & House keeping. Will stay next trips. πŸ‘
Response from Property: Dear HAMZAN,Thank you for your wonderful feedback! We're thrilled you found our location convenient and our staff friendly. Your satisfaction is our priority, and we're glad we met your expectations. We can't wait to welcome you back on your next trip!Warm regards,Felix KahResident Manager
Guest User
Superior Twin
Stayed in May 2024
Family
5 review
4.0/5
Very Good
Posted on May 25, 2024
The hotel located nearby to shops and eatery. Driving may take 2-3 min. Despite the hotel looked old the facilities and room are well kept. The breakfast selection is satisfactory. It is worth the money staying here. I would not hesitate to stay here again on my next trip to cameron highland.
Response from Property: Dear guest,Thank you for your detailed feedback! We're pleased you found our location convenient and our facilities well-maintained. Your satisfaction with the breakfast and overall experience means a lot to us. We can't wait to welcome you back on your next trip to Cameron Highlands!Warm regards,Felix KahResident Manager
Guest User
Superior King
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Hotel is qhite good ..service very nice ..place hotel near to viral place
Response from Property: Dear Guest,Thank you for your feedback. We're delighted to hear you found our hotel and service satisfactory. We're also glad you enjoyed our convenient location near popular spots. We look forward to welcoming you back.Best regards, Felix KahResident Manager
Richard
Deluxe King
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 15, 2024
The new wing is more comfortable. Costs a bit more than old wing but worth paying. Room is huge, like a studio apartment size. Has a ceiling fan, no air conditioning. Water pressure is good and strong, hot water no issues. I absolutely love that toothbrush and toothpaste is provided, something that's getting rare nowadays. The mattress seems to be wearing down but still adequately supports the body. The new wing is already 10 years old (as told by reception staff) so it's acceptable condition for a decade old mattress.
Response from Property: Dear Richard,Thank you for staying with us and for your detailed feedback. We're thrilled you found the new wing comfortable and worth the extra cost. It's great to hear you enjoyed the spacious room, strong water pressure, and appreciated the provided toiletries.Your comment about the mattress is valuable, and we'll address it to ensure continued comfort for our guests. We look forward to welcoming you back soon!Best regards,Felix KahResident Manager
Guest User
Superior Twin
Stayed in May 2024
Solo travelers
20 review
4.2/5
Very Good
Posted on May 12, 2024
The hotel has good potential for servicing more customers. However, some areas need repair. Despite this, the room & common facilities are nice. The restaurant offers good food for my later lunch at 4:00pm and value for money.
Response from Property: Dear Guest,Thank you for your feedback. We're pleased you enjoyed the room, common facilities, and our restaurant. We acknowledge the need for repairs in some areas and are working on improvements. We appreciate your insights and look forward to better serving you in the future.Best regards,Felix KahResident Manager
Abu Thariq
Superior King
Stayed in Apr 2024
Family
8 review
3.5/5
Posted on Apr 19, 2024
This hotel offers an extraordinary experience with stunning scenery. The tranquil and beautiful atmosphere makes it the perfect place to unwind and relieve stress. Friendly service and complete amenities make the stay here unforgettable. With its strategic location and captivating views, this hotel is certainly an ideal choice for travelers seeking tranquility and comfort.
Response from Property: Dear Abu Thariq,"We're truly grateful for your stay with us and your kind words about our hotel. It's wonderful to hear that you found the scenery stunning and the atmosphere tranquil and beautiful. Providing exceptional service and amenities is our priority, and we're thrilled that your experience with us was unforgettable. Our strategic location and captivating views aim to offer travelers like yourself a serene and comfortable retreat. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another extraordinary experience in the future."Regards,Felix KahResident Manager
Lovely Couple
Deluxe King
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 29, 2024
A quiet sanctuary away from the bustling
Response from Property: Dear Guest,Thank you for your feedback. We're pleased to provide a quiet sanctuary away from the bustling city. Your comfort and relaxation are our priorities, and we're delighted you found solace with us. We look forward to welcoming you back for another peaceful stay.Best regards,Felix KahResident Manager
Agi
Deluxe Quad
Stayed in May 2024
Friends
2 review
4.2/5
Very Good
Posted on May 27, 2024
Food may want to add more varieties otherwise all good
Response from Property: Dear Agi,Thank you for your feedback. We appreciate your positive comments. We'll certainly take your suggestion into consideration to enhance our food offerings. We're glad you enjoyed your overall experience and hope to welcome you back soon!Warm regards,Felix KahResident Manager
Peng Hui
Superior Triple Room
Stayed in Mar 2024
Family
55 review
4.7/5
Amazing
Posted on Mar 29, 2024
Although the hotel is quite old but they maintain it quite well. The staff is helpful
Response from Property: Dear Peng Hui,Thank you for your feedback! We take pride in maintaining our hotel's charm while ensuring top-notch service.
hidayahnur
Deluxe King
Stayed in May 2024
Family
3 review
3.2/5
Posted on May 31, 2024
wifi is not strong within this vacinity.
Response from Property: Dear hidayahnur,Thank you for choosing to stay with us. We apologize for any inconvenience caused by the weak WiFi signal. Your feedback is valuable, and we'll work to improve the coverage. We appreciate your understanding and hope you had an otherwise pleasant stay. We look forward to welcoming you back soon.Best regards,Felix KahResident Manager
Anonymous User
Superior Triple Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 21, 2024
dam chio view + look like europe, dam nice and cold weather shoik. but need car if not too ulu
Response from Property: Dear Guest,"Thank you for choosing to stay with us! We're glad you enjoyed your time at our hotel. Your satisfaction is our priority, and we appreciate your feedback. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon for another memorable experience!"Regards,Felix KahResident Manager
Guest User
Superior Triple Room
Stayed in Jan 2024
Family
3 review
4.2/5
Very Good
Posted on Jan 6, 2024
Like what was mentioned on most reviews, the hotel is dated. The place is clean and well kept. The staff did their best to make our stay comfortable. Nice view.