Heritage Hotel Cameron Highlands Reviews

Staff is very friendly and kind. They provide us shuttle to pick us from terminal bus to hotel which is good service. We love stayed at Heritage Hotel Cameron Highlands.

Good location, though you have to go some road to the city center. Breakfasts are ok. Cleanliness could be better.

Very clean and comfortable bedding. Great service from the staff and amazing view.

Location is nearby a lot of restaurants and shops. But away from noises. During our stay, there was a festival at a nearby church, so there was a little bit of noise but we were informed about it beforehand. Not much view for the garden room. It is an old building, thus some parts of the fixtures are worn out mainly in the bathroom area. There was no smell, so plus point. As for facilities, there are gym, mini indoor playground, garden, library, lounge, and restaurants. The library was only filled with Chinese books. The garden could be maintained better. The check in and check out process were smooth. When we entered the room, we couldn’t find how to turn on the fan. We called the reception and was told the switch is inside the cabinet (quite high up). Later on, we realised that the mattress and sheets were slippery (when you lie down, you will easily slip down). We informed the reception about it, but they said that that is how the bed is made (3 layers of thin sheets with a blanket) and unfortunately there’s no thick duvet or comforter to cover the slippery mattress. Then we told the housekeeper about it, and he kindly told us that he will provide a mattress sheet. The housekeeper attended to us swiftly and helped to assemble the beddings for us. Very very helpful housekeeper.

Hotel is ok, comfortable and fulfil out needs. unfortunately journey terrible. Will stay here again our coming holiday.

Friendly staff and Great service The breakfast was good 😊 We are enjoying our stay here

I love that my Superior Twin room has a great view of drifting thick mists which feels heavenly. The garden is great too.

nice place and great breakfast

The service is good, they are very well prepared. Come to their receptionist desk, give IC to confirm booking, pay tax and all is done. No need long waits for the key. The breakfast quite varieties, i loved the omelette ❤️❤️❤️ overall is good 🫶🏻🫶🏻🫶🏻

Good service at all.. Will come again next trip.. tq for ur best service

Great stay! Friendly reception. Big room. Comfortable bed and pillow. Clean. We Love everything about this hotel. Thank you.

Nice and friendly place

overall was good, but no iron+iron board board provided in room (need to go to the ironing station). also, the pillows were quite hard, not so comfortable to sleep with. plus, the karaoke sounds quite annoying, until late in the evening, maybe someone booked for entertainment doing work trip there.. anyway, good experience staying at this hotel..

The room is spacious, very clean and comfortable. Very recommended for those who are looking for the right place to stay. The breakfast is quite good with a lot of varieties.