Jazz Service Suites by Sanguine

I had a lousy experience during my first time staying here.. Everything just went wrong from the start.. Not a single thing is good during my stay here.. They don’t even notice about my booking and later changed my 2 bedroom stay to one bedroom at another place.. the place was ok but not worth the price paid for the place.. Check in sooo lembab and slow.. service out.. call the number given either nobody pickup or engaged. And they seem to be clueless on the procedures.. ended up i hafta wait for the guy for almost one hour at straits quay.. and later being instructed to do everything online.. wasting time!!!! In short, don’t waste time booking here or else you’ll end up with the hassle that I’ve been through.. - my room card is faulty for a few times, causing me t

[1 - Deception] With my online rental conditions are seriously inconsistent with the use of said Upgrade 3 rooms in the accommodation unit, has not told us is a different neighborhood different buildings. The actual unit room for me is booked next to the community of miscellaneous residential neighborhoods, the local people are well aware of the two neighborhoods grade completely different levels. -Booking Hotel: Jazz Service Suites by Sanguine -Actual room given to me: i-Santorini *Through other residents of that floor of Santorini, I learned that the local unit that rented my accommodation was less than half of the price that I paid, which is a very serious crime of deception! [2-Agent Attitude] As the check-in is the Chinese New Year's Eve afternoon, myself is to give the maximum understanding to the agent. However, according to the booking information sent by ******* can not be contacted, called many times, the result of the need for local family members to use WhatsApp to contact. And many more agent problems I stopped here due to not enough space here. [3- Full of small cockroaches！ 1) The number of cockroaches in the unit was simply disgusting and chilling! The small ones were the size of a sesame seed and the big ones were the size of two peanuts. Some of the cockroaches got into my backpack, and I saw small cockroaches coming out of my backpack when I was traveling in my friend's car. I apologized to my friend and paid him MYR500 for washing and disinfecting.