Medousa Bistrot & Suites

Великолепный отель с высоким уровнем сервиса, мы остались в полном восторге от данного заведения и уровня обслуживания, хотим поблагодарить менеджера с именем Loris и выражаем огромную благодарность, что смогли так чудесно провести у Вас время. Сервис данного заведения просто поразил сложилось впечатление, что мы дома, было очень приятно находится в данном месте, так же из плюсов хотим отметить: шикарный вид, удобное расположение, свою террасу, красивый отель и везде было максимально чисто.

Beautiful garden in which to dine in Taormina, excellent location, very quiet and non-chaotic place. Very neat location. Unfortunately I can't say the same about the service, a very bad experience despite the place being half empty. Some dishes at the table never arrived, the others arrived in an "uncoordinated" way. For example, we had 3 starters and 4 main courses (there were 4 of us). In addition to the fact that an appetizer never arrived, the main course of those who hadn't taken the appetizer arrived together with the other two appetizers. Quality of food without infamous and without praise. DISPROPOSITUAL PRICE for the service (which does not exist) and the quality of what you eat.

I was in this place a year ago for a bachelorette party, everything was perfect, in fact, this year I proposed it for the same event to another group of friends. DISAPPOINTED. we arrived at 21, a little earlier than booked at 21.30 (because it was raining) and we asked if it was possible to have a drink while waiting for the table, they made us sit outside, standing up, to drink a glass of bubbles. alright! they arrange the table and recover the same and the chairs (with straw support, from the outside (he had just had a storm), then they make me sit on a wet chair, with a wet table, when I point this out, they change my annoyed chair, I REMEMBER THAT THE TABLE HAS BEEN RESERVED SO THEY WOULD HAVE TO WAIT FOR OUR ARRIVAL AND MAYBE RETURN THE CHAIRS EARLY. oh well! the waiter, porello, a foreigner, spoke little Italian but still won us over with a smile, but he should have have a minimum of training in the dining room, because he has served all the forks by holding them not on the correct side or wrapped in handkerchiefs, but holding them on the side where you eat, opening the wine with a "bang" and other small disasters, which it becomes useless to write. total lack of attention in serving and proposing the dishes you expect from a place of that type, both for the prices offered and for the "nomination". oh well! wine list with "holes": only the third choice of the bottle is successful, because for all the others it was a "currently missing". alright! I conclude with the food, mediocre, poor and not up to par with the first time I went. and I'm sorry! I'm sorry because I had a great memory, I'm sorry because it was I who suggested it to the other girls. I'm sorry because it could be an excellence in Taormina but he probably let himself go to his head. I hope it was just ONE "bad" night and we were unlucky.