To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service3.9
Cleanliness4.0
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All Reviews(62)
Positive reviews(56)
Reviews with photos/video(7)
Awesome stay(7)
Friendly host(6)
Negative reviews(6)
Chung-Ling Hsu
Monarch Deluxe Room
Stayed in Jun 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 26, 2024
It was a good clean business hotel. Breakfast could be a little better.
Guest User
Monarch Deluxe Room
Stayed in Dec 2023
Family
2 review
3.7/5
Posted on Dec 13, 2023
Left something behind in the room and sent two emails to enquire but gotten no reply till today. Though it was not something expensive, it would have been greatly appreciated if someone would bother to reply.
CHEN YING CHEN
Monarch Deluxe Room
Stayed in Jan 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jan 24, 2024
I like the electric heater, which automatically cuts off the power when I lift it up. It also automatically cuts off the power when it is overheated. This electric heater is very similar to an electric fan. It is easy to use and warms up the body quickly.
I like my brother’s junior high school friend very much. He is an only child. He doesn’t look like a mom’s baby. He is also my type. He is cauliflower... I have visited Sensoji Temple... I have been to S cafe several times and the restaurant upstairs. I passed by the business department and went to the restroom there several times.
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Dazzz
Monarch Deluxe Room
Stayed in Jun 2024
Family
7 review
1.7/5
Posted on Jun 15, 2024
One bottle of water provided in the room has been opened
It's really exaggerated
The attitude at the front desk is also not good, the hygiene is worrying, the TV and other facilities are old
Not recommended
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Esther
Monarch Superior Twin Room
Stayed in Jun 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Jun 17, 2024
A bit old, not many breakfast options, but the location is right next to Taimao Shopping Mall, which is convenient
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Guest User
Monarch Superior Twin Room
Stayed in Oct 2023
Couples
13 review
4.0/5
Very Good
Posted on Oct 5, 2023
There is no airport transfer service at all. The check out time was written as 12 o'clock, but it was actually 11 o'clock.
This kind of untrue and intentionally misleading behavior is unacceptable.
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.-*MY.-*-.
Monarch Superior Twin Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Hotel service is very good
The room has an open view, and you can see the moon from dusk to night, and the scenery is beautiful
There is free parking
Although the bathroom is old, it is clean
There are few types of breakfast food and the hot food is not hot enough, but the service is very good
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Grace 小可
Monarch Deluxe Room
Stayed in Jul 2023
Family
2 review
2.0/5
Posted on Jul 29, 2023
1. The service staff at the door are doing their own thing, not guiding them at all
2. The service attitude of the counter service staff is extremely poor.
3. Five-star hotels cannot borrow mobile phone chargers, and employees still get personal ones.
4. Check out at 12 o'clock on the room card received online, but tell you to check out at 11 o'clock on the spot, and say that the check-out time is based on their counter
5. Can't find a customer service manager, because there are always meetings
6. Breakfast is not informed that it is only until 9:30, and when you sit down for breakfast at 8:30 in the morning, you will be informed that you will be charged
7. If you care about quality, think twice before booking a room, after all, it costs more than 5,000 a night.
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jason
Monarch Superior Twin Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 28, 2023
The room is very comfortable, the service is very good, overall it is very good, I look forward to my next stay, and I will recommend it to other relatives and friends. It is a good hotel in Taoyuan, the light of Taiwan!
Serving: great
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KYUNG HOON
Monarch Superior Twin Room
Stayed in Dec 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Jan 28, 2024
This is a recommended hotel in the area that I booked.
The price is not cheap... but you have to walk a bit to get to the restaurant.
I'll try somewhere else next time.