Paid over $200 for a night for apartment that had very wet and damp carpet upstairs in the bedroom, big area, Apartment 12. Absolutely stunk, and at 10pm was too late to ring to change it. Management admit there was a roof leak 2 days prior and still let it out in that condition, which is not on.
After complaining in the morning, was told manager not there and would ring me, i had to ring him at 7pm that night as no follow up and he begrudgingly gave us a $50 discount.
The apartment should not have been made available, but clearly was, and was not fit for purpose at all.