Staff were very rude when I emailed about my issues, not good service at all. Upon entering my room, there was water all over the chair and on the floor which was a severe safety hazard. Furthermore, despite the advertised free WiFi, the connection was extremely poor throughout the hotel. I was forced to pay extra for a data plan to access the internet, which is unacceptable considering the expectation of complimentary WiFi service. Additionally, the lack of sockets next to the bed made it highly inconvenient to charge phones or other electronic devices while in bed, detracting from the overall comfort and functionality of the room.(They said there were sockets next to the bed but I couldn’t see them so they must not have been very accessible at all if they were even there!) Moreover, as a vegetarian, I was deeply disappointed by the limited options available for vegetarian meals. The menu primarily consisted of pizza and pasta, with minimal variety in vegetarian main dishes. This severely restricted my dining options and left me relying solely on salads and vegetables, which became repetitive and unsatisfying. Furthermore, the quality and variety of the food provided were subpar. Many items tasted old and stale, leading me to believe that they were reused throughout the day. For example, fried peppers and vegetable gratin were served repeatedly for breakfast, lunch, and dinner, indicating a lack of variety in the menu offerings. To exacerbate matters, essential food items ran out early in the evening, such as the special canary salad, which were among the few vegetarian options available. This is unacceptable, as guests should expect a sufficient supply of all advertised food items throughout the dining hours. Additionally, I must highlight the inadequacy of the snack bar, which offered minimal options beyond salad and fruit. The absence of any substantial vegetarian food items (only meat sausages and burgers), with only dry bread rolls available, is unacceptable for guests paying for an all-inclusive package.