Iberia Didube

Nice hotel

The staff is nice and the linens are clean but this is not a good hotel. Bring slippers as there is carpet in the room which is extremely dirty and stained so you will not want to walk on in with your bare feet. The air conditioner freezes so don't put the temp below 23 C and close the bathroom door with the fan on after a shower or it will freeze the A/C. If it freezes, turn it to fan only for a few hours and it will start working again. There is a basketball court/soccer field outside of the room window which children play and scream at till midnight. The shower doesn't drain well so take a quick shower or the bathroom will flood out. The area is desolate and feels unsafe. I don't recommend eating at the place across the street as they are extremely unsanitary and the meat was raw. I threw it out. Hepatitis can take years before showing symptoms. There is only one real restaurant "The Terrace" in the area. I highly recommend this restaurant as the food is good, prepared properly, and the staff are very helpful. I ate there every day as it was the only place anywhere close and met standards for food safety. Good luck!

I arrived at the property a bit early and when it was time for the 2pm check-in, wasn't able to get into my room until after 3pm. When I got the room, I just wanted a shower and some sleep. I turned the aircon on and it worked for a bit and then stopped. I called the front desk and was told that the aircon needed to be programmed and after a call to the manager, was told that the technician who could do it didn't work on Saturdays. I was told to "just open the door to the balcony and the window," both of which opened to the noisy street and the basketball court next door where people were playing. After passing out for a bit, I contacted ********** to get a resolution to the issue. After a conference call a technician came to check on the aircon and the rest of the stay was normal. The staff was not proactive nor accommodating. The hotel has the room bed type listed as "queen or twin" for the bed size. The bed was two twin beds pushed together with a hard edge in between the two mattresses. With two twin duvets draped over them. Overall, the property is old with there being tears in the wall paper, stained carpet, and the chair that was in the room. For being over $100/night I don't think it to be a good value for the money, nor current management hospitable.

I opted for this hotel based on its proximity to Didube bus station. It is also situated adjacent to the metro which would be a plus for other guests. The hotel, especially allowing for the price paid was well designed and comfortable. The room included an ironing board (though no iron), a television, fridge, and kettle with complimentary coffee/tea, and the bathroom was stocked with six towels, a lighted mirror, shaving mirror, hairdryer and complimentary soap/shampoo. Would recommend.