Andrii Kovalchuk
May 18, 2024
This time we were disappointed with the choice of hotel: the hotel is tired and the service leaves much to be desired. This is our second time staying here. I liked it last time.
We warned in advance that we were moving in after the wedding and we were on a honeymoon. At the reception they said that they saw our comment and offered us to pay for the wedding package. No amenities from the hotel. When asked about afternoon tea, they said that it was also a separate paid option. We had a club room which included coffee, tea and biscuits all day. There is no variety compared to other hotels.
The room is very tired and needs renovation. We went to the spa. In a huge multi-storey hotel there is a small sauna for 6 people and the same hammam. The Jacuzzi didn't work. There are only 2 in the recreation area!! sun lounger The pool is on a separate floor and has cold water.
Unfortunately, the hotel is not worth the money. We were left disappointed.
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