Konstantin
January 6, 2024
Beautifully furnished, bright rooms with high quality
Hotel in a good location, restaurants and cafes within walking distance
Gym is small and has a limited selection of equipment, but of high quality
- Service poor / Cleanliness extremely questionable: Staff member (who spoke neither German nor English well) apparently goes to the toilet in our room, which has not been cleaned / Coffee cups are rinsed out with a finger in the sink / Shoe print in the shower / Dirty towel / Tray with smelly food leftovers from the neighboring room are not removed within 24 hours, we had to ask here first, although staff walked past several times / Dirty towel
- Mattress very hard
- Underground car park for 24 euros and breakfast for 35 euros (per person) per day (parking options nearby cost 5 euros per day)
- SPA area: Saunas very small / Not enough loungers / Extremely loud due to large number of children playing / Children in sauna and steam bath (some of whom also knocked on the window), although access is only possible from 16 years / Staff do not feel responsible / No towels in the SPA area (probably due to of difficulties with cleaning company)
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