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Top rated hotels in The Big Island (Hawaii island)

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Wyndham Kona Hawaiian Resort
4.4/5102 Reviews
The staff at the Wyndham Kona was awesome, especially Joy, the woman who helped us make a lei. The front desk staff was very helpful. Our room smelled clean, but on closer examination the carpet needed cleaning and the area around the kitchen faucet needed attention. Probably due for a remodel. The facilities were good, but we wish there was something happening at the bar area of the pool. Our deck overlooked the pool/hot tub courtyard which was lovely, and not noisy. The grounds are nicely maintained. The only negative aspect was that we had trouble confirming our reservation. After my husband read reviews about people arriving and not having a reservation, I called the resort a number of weeks before our arrival. The woman I spoke to was very pleasant, but unable to confirm, suggesting that I call trip.com. Trip.com confirmed the reservation, and explained that they had sent a file to the resort, and the resort must not have opened it yet. I called a week later, and received the same information, so I asked trip.com to contact the resort, which they did. I believe that I made three calls to the resort and three calls to trip.com before the reservation was confirmed by Wyndham about a week before our arrival, which was a bit of a hassle, but everyone I spoke to was pleasant and tried to help. One person in a review said that they checked in late, after four I believe, and there was a problem with their reservation, but that wasn't an issue for us. We gave the resort our flight arrival time of 2:30, and they told us that we wouldn't be able to check in until 4pm, and we might as well go to Costco, which we did. Everything was fine.
Aston Kona by The Sea
4.4/596 Reviews
Aston Kona was such a good find! It is located a little bit away from downtown Kona where all the action is but for a family with a toddler, it was PERFECT! There was a pool and our own little private beach access. Not to mention our view that overlooked the ocean!! The staff was also very friendly and accommodating. We will definitely be returning.
Sea Village
4.2/519 Reviews
Our favorite resort in the Kona area. We have stayed here quite a few times over the years. We love everything about this resort. It's not too big, it's very clean, the grounds are spectacular and the staff are on top of things. I want to give big credit to the lady who helped us nearly 1 year ago in the VI office. We had some issues (our own fault) and would've had to have moved to 3 different rooms over our 10 day stay. Thanks to her, for spending so much time and effort, we had the luxury of not having to move at all. She did some shuffling around and made this happen. We love it here and will only stay here when in Kona.
Royal Kona Resort
4/553 Reviews
Kona
The environment is good, close to the sea, and the view from the balcony is great. However, the room facilities are outdated. The air conditioner and ventilation fan are too noisy at night, and there are bars singing, traffic and waves outside the window. People who like peace and quiet are best to avoid it.

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