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Top rated hotels in The Big Island (Hawaii island)

Pacific 19 Kona
4.2/5124 Reviews
Kona
The hotel is in a good location, just around the corner is the beach, and there is a great sea view restaurant. The view inside the hotel is shown in the first picture, which is beyond imagination. How about the room? The air conditioner is an old-fashioned window air conditioner, blowing directly at the head of the bed, which is very noisy. The bathroom is also relatively old, and the water pressure and water temperature are relatively stable. The bedding is quite comfortable. The hotel also has parking spaces, which is car rental friendly. Overall, it's 4 stars
Scp Hilo Hotel
4.1/5110 Reviews
For only one night, we booked a room with breakfast, breakfast has two packages to choose from, depending on personal preference. Hotel facilities are slightly old, and the room and bathroom are slightly cramped. The surrounding environment is OK.
Mauna Kea Beach Hotel, Autograph Collection
4.6/555 Reviews
The service is poor, the guests who are not very good at the language are not patient enough. The front desk does not look at the order carefully. If I have already paid the full amount of the room, I will re-collect it once! Bad review!
Grand Naniloa Hotel, a Doubletree by Hilton
4.2/569 Reviews
Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.
OUTRIGGER Kona Resort and Spa
4.4/5132 Reviews
I was nervous to stay here given the reviews and with the current construction I wouldn't have been happy to pay full price (not because of noise/dust, but because the restaurants/spa/bars/etc. are not all up and running!) but I got a nice 30% off deal through the Outrigger website and was happy with what we paid. I chose the oceanfront room knowing I'd get a good view (too many oceanview hotels only offer a glimpse of the water) but never imagined the incredible surprise we got - our room faced directly out to where the lights shine for the manta rays each night so it was like we had our our private manta observation deck! It was unreal! The room was comfy, clean and spacious; the staff were super friendly and helped quickly when our balcony was flooded after a storm, and we loved the morning yoga, mac nut lattes at holoholo market, and the easy self parking (it's really not a long walk). The beach pool was closed for renos but we enjoyed the courtyard pool very much, and the grounds were stunning to walk around in the morning an evening - keep a lookout for goats on the rocks! We were also able to walk to and from Keauhou Bay marina for our night snorkle with the mantas which was super convenient. KTA superstore and L&L BBQ are just down the road for quick eats and the location was perfect for visiting K'au, Kona coffee farms and to get to the airport. Can't wait to stay again when the renovations are complete!
Fairmont Orchid
4.4/5105 Reviews
The hotel is beautiful, but the front desk service is poor. Three hours were wasted at check-in, and there was only one person in the queue when checking out, and a lady's bill was miscalculated. The delay was more than half an hour, and the guests can only wait. It is incredible that there is only one person at the front desk. How can such a service match the hotel brand and beauty? Because I was in a hurry, I had to pay my room card before leaving, the bill was not settled, and my deposit and compensation were not paid. I do not know how to solve the problem later?

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Hotel Information for Traveller

Number of Hotels2
Number of Reviews235
Lowest PriceINR 13,088
Highest PriceINR 84,516
Average Price (Weekends)INR 28,682
Average Price (Weekdays)INR 26,037