Do not expect too much. We paid similar for this as we did Hilton in Perth CBD and the contrast is staggering, this is what wound me up the most (the value for money was awful). Had to change room 4 times on arrival, first one air con was so loud and rattling, 2nd one window the didn’t lock, third one tv didn’t work and the 4th one everything did work, but bed had to be changed as the mattress had sagged, to be fair the guy who helped us with this was very polite and super accommodating but it’s not really what you need upon arrival! Lifts are dodgy, and don’t always work, horrible for someone that isn’t a fan. Grubbiness everywhere, from tables not wiped, bugs on plates, general dirt everywhere. A deep clean would work wonders. General maintenance that would be easily fixed isnt done, treadmill not working, weights machine just absolutely useless, garden could do with a spruce, sun beds are like boards, water machine not filled. Room was half effort cleaned and serviced, had to ask countless times for milk, towels, coffee, conditioner, as they were not just filled up. Some towels we asked for smelt of a deep fat fryer which was gross. Need to get up early for breakfast, we felt we almost had to rush down each day, otherwise grubby spoons, hard egg, people seem to just be grubby spilling things and it’s not cleaned up, not many options either, breakfast staff seem quite unbothered about cleanliness. Pool bar pretty pointless opening only at 4pm. I will caveat this review with we did actually end up having a nice time, pool area is pleasant and the room once we found a suitable one was okay. You need to get over how much you have paid for not a lot and take it for what it is. It’s worth about half the price, how this rates as a 4 star is beyond me. This really could be lovely with some deep cleaning, maintenance and having enough staff. There are some good things that with a little more effort and care could work well, pool bar is nice, has a TV, should open earlier and could make this a feature and shows sports ect. Restaurant is only used for breakfast, so no food available in the day, again feels a waste and useless, could have a nice restaurant with deep cleaning and some design, it’s a good space. The location is good and the pool area pleasant. Most the staff we came across were nice and polite but I feel for them as they haven’t been given much to work with.