Yanyuan International Hotel

Yanyuan International Hotel Reviews

Yanyuan International Hotel

No.31 Zijinshan Road, Tianjin, ChinaView Hotel Details
Yanyuan International Hotel
Yanyuan International HotelYanyuan International HotelYanyuan International Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Yanyuan International Hotel Guest Reviews

4.7/5
Outstanding
2920 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All Reviews(2920)
Positive reviews(2871)
Reviews with photos/video(461)
Classy environment(462)
Friendly front desk staff(357)
Delicious breakfast(142)
Perfect for kids(117)
Great swimming pool(30)
Delicious buffet(18)
Garden view(15)
Has facilities for children(10)
Negative reviews(49)
Allard
Standard Double Room
Stayed in Jun 2024
Solo travelers
2 review
3.7/5
Posted on Jun 22, 2024
This was once a beautiful hotel, which is easy to see; but unfortunately, in my opinion, its glory has somewhat faded. Although the hotel's service is still 5-star, a modernization and renovation of the facilities would not be an unnecessary luxury.
Response from Property: Hello esteemed guest, thank you for your feedback. We apologize for not providing you with a satisfactory accommodation experience. Regarding the issues with the facilities you mentioned, our management team attaches great importance and will make improvements to improve guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs, so that we can provide you with a more satisfactory accommodation experience next time. We wish you a happy life. Thank you!
Hong
Standard Room (2 beds)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Ms. Sally Ge is very friendly and helpful and the other hotel staff as well.
Response from Property: Dear guest, Thank you so much for your appreciation! It is our pleasure to bring you a wonderful time on your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel truly at home. We are looking forward to see you next time !
ROMUALD
Standard Double Room
Stayed in Oct 2023
Other
1 review
4.2/5
Very Good
Posted on Oct 15, 2023
The service level was excellent for my first visit to this hotel. I wish to highlight the great support of Guest Service Manager Ms Sally GE who has excellent English skills and was very willing to assist me and the other marathon runners, a real professional !
Nizar Dahir
Discount Twin Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
A great hotel, staff was lovely and very helpful and welcoming, they were eager to help and support. Specifically Ms Sally Ge, the guest service manager, she intervened to help us and provide the best service for me and my family. Location was great and hotel was very clean and comfortable.
HKD AN
Standard Double Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
good servive good hotel thanks for sally and jessica service
Guest User
Executive Deluxe Twin Room
Stayed in Sep 2023
Friends
11 review
4.0/5
Very Good
Posted on Oct 18, 2023
Hotel is okay. Old but maintained decently.
Guest User
Standard Room (2 beds)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 14, 2024
It was a good experience to stay at the old Sheraton. The night view was particularly beautiful. There was an old sightseeing elevator in the hotel lobby, and the lobby bar with an open-air design was also very good. I had a buffet and enjoyed it very much. The service was first-class. The front desk clerk was very nice. I upgraded the room, which was very thoughtful! Give a good review and come again if you have the chance!
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 13, 2024
Yanyuan Hotel is in a good location, close to Tianta and Water Park, with convenient parking. The hotel is very old-fashioned, retro but well-maintained, with complete facilities. The room is also spacious and bright, the front desk service is particularly good, and a special refrigerator magnet is given.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 13, 2024
The environment of Yanyuan Hotel is excellent, very quiet, and the scenery is refreshing. The room is well arranged, high floor, dry and wet separated bathroom, welcome fruit, the front desk service is also very thoughtful and polite, and the stay is very satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Family
9 review
4.7/5
Amazing
Posted on May 5, 2024
Good service, the capsule elevator is very retro, the garden is also beautiful, but the facilities are a bit old, the bed is too soft, overall recommended, there is also a children's playground, the swimming pool is also very popular with children
Original TextTranslated by Google
Response from Property: Dear guests, your comments are very important to us. They are the driving force and direction for our progress. We will maintain our enthusiasm and strive to make every guest feel at home. We look forward to seeing you again!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
This hotel is good when traveling with children. The room is spacious and the children can run around. The environment is quiet. There are performances in the hotel at night. I took the baby to play on the lawn downstairs for a while. It is cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 5, 2024
During the May Day holiday, I stayed at Yanyuan Hotel, which was formerly Sheraton. The service, hardware and software are all very good. The environment is beautiful, with small bridges and flowing water. Next to it is Zijin River. It is very close to the TV station, water park and zoo. The hotel front desk waiter was very considerate. He upgraded the smart room and sent snacks. There were also immersive performances during the festival. I was very happy to enjoy the food and the performances!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Standard Double Room
Stayed in May 2024
Family
4 review
3.2/5
Posted on May 10, 2024
1. The check-in efficiency is very low. I waited for a long time, and the room was not cleaned in time. The attitude of the front desk clerk was quite good, and he kept calling me sister. 2. The bathroom is very old-fashioned, the water is blocked, the shower is in the bathtub, and the water temperature is not well controlled. 3. The room is OK, the size is not cramped, and the bedding is quite comfortable. 4. The window faces the small garden at the door, and the sky tower is blocked by the apartment building and cannot be seen. 5. There are not many varieties of breakfast, the restaurant is a bit small, and it is difficult to find a seat. What I want to complain about is: when a male waiter wiped the table, he wiped all the food crumbs on the ground. As a result, when we sat down to eat, there was garbage from the previous family under our feet. It was a magical operation! The staff of a five-star hotel are actually of this quality! ! 6. The hotel is indeed very old, but the public area facilities are still stylish.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We are sorry that we failed to bring you a satisfactory accommodation experience. Our management team attaches great importance to the service issues you mentioned. We will make improvements to these issues to improve guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs so that we can provide you with a more satisfactory accommodation experience next time. I wish you a happy life. Thank you~!
Anonymous User
Standard Double Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
I took my kids to Tianjin for a holiday. Yanyuan Hotel has good service, a good environment, and a variety of breakfasts. I ate Goubuli steamed buns, pancakes, and Erduoyan fried cakes, which were very good! My kids and my wife were very happy! I will choose Yanyuan International Hotel again when I come to Tianjin in the future!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I was pleasantly surprised to choose this hotel's family room when traveling with my family. First of all, the service was very good, the staff were very enthusiastic, and the girl at the front desk arranged a room near the elevator for the elderly, which was very considerate. The room had a good view, good lighting, and a comfortable bed. The hotel breakfast was very rich, with pancakes and tofu brain, which was very Tianjin-style.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!