Hyatt Regency Tianjin East

Hyatt Regency Tianjin East Reviews

Hyatt Regency Tianjin East

No.126 Weiguo Boulevard, Tianjin, ChinaView Hotel Details
Hyatt Regency Tianjin East
Hyatt Regency Tianjin EastHyatt Regency Tianjin EastHyatt Regency Tianjin East
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Hyatt Regency Tianjin East Guest Reviews

4.6/5
Very Good
1263 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1263)
Positive reviews(1202)
Reviews with photos/video(217)
Friendly front desk staff(71)
Easy to get around(69)
Perfect for kids(46)
Delicious buffet(38)
Close to metro(26)
Great swimming pool(20)
Tasty dinner(20)
Stayed multiple times(16)
Negative reviews(59)
Sebbie
1 King Bed with Club Access
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jun 2, 2024
1. Both our check-in and check-out was a breeze, efficiently processed by the front office. 2.Room was on par with usual Hyatt’s standard. 3.So happened we were in the room on two occasions when the chamber staff came to clean up. She was chatty and efficient . Kudos. 4. Breakfast spread was quite good and service level of waiting staff was generally ok, especially the senior level ones served with a pleasant disposition. Two of the junior ones, even though they did their assigned task, can do with better facial disposition. 5. Food for happy hour in the Club can do with more selection . 6. Love the gym with the view of the swimming pool. 7. Love the ambience in the Chinese restaurant (Wok in the Garden) on the third floor. Overall, the hotel is good value for money with a generally good service
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. Sincerely look forward to your visit again!
CHIN
1 King Bed Deluxe
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on May 31, 2024
Stayed at this hotel for 3 nights. First of all, all the staff are very friendly and helpful. Special thanks for Jesse the receptionist who helped us to book a car to airport with his discount voucher. Food wise, the breakfast is quite lacklustre, options are ok but none of them are really tasty, suggest chef to relook into the food quality for breakfast spread. Not much amenities around but the foot spa next to the hotel is really a great place to rejuvenate after all the long walk.
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. meanwhile, we attach great importance to the feedback, we will find out the situation in time, take improvement measures. Sincerely look forward to your visit again!
Wanderlust Traveler
2 Twin Beds Deluxe
Stayed in Dec 2023
Friends
13 review
4.7/5
Amazing
Posted on Jan 2, 2024
This was a great stay. The room was really clean. The staff was friendly and helpful. Location was a bit strange
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. Sincerely look forward to your visit again!
Usama Yousaf
1 King Bed Deluxe
Stayed in Oct 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Oct 18, 2023
It is a very nice property and very well maintained. Staff is nice. Beware if you are reaching late after 9pm since there is no room service after 9pm and you can starve. Also speaking English is challenge. Breakfast should have more continental options. Overall it was good experience.
Response from Property: Dear Guest,Thank you very much for your review and we are glad to hear that you had a good experience in Hyatt Regency Tianjin East. At the same time, we value your feedback and will take measures to improve it, We look forward to welcome you back any time soon and remain at your disposal for any further assistance that you may require.Best regards,Hyatt Regency Tianjin East
Yu
2 Twin Beds
Stayed in Jun 2023
Family
3 review
4.2/5
Very Good
Posted on Jun 21, 2023
Generally the hotel is clean, near subway, and a few stops away from central areas, as well as airport. Staff is mostly courteous and professional. However, we do encounter a loud uncle shouting at us when we get confused and walked my daughter towards the swiming pool men's changing room (not even close though).
Response from Property: Dear guest, thank you for choosing Hyatt Regency Tianjin East. As you can see, the hotel is comfortable and easily accessible. We will pay attention to your feedback, constantly improve, sincerely look forward to your visit again!
Emmelien@
1 King Bed
Stayed in Jan 2023
Solo travelers
17 review
4.7/5
Amazing
Posted on Jan 20, 2023
We had a lovely stay the staff was very friendly and helpful.
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. We will continue to improve and bring a great experience to our guests. Sincerely look forward to your visit again!
Anne-Marie
1 King Bed
Stayed in Mar 2023
Couples
35 review
4.0/5
Very Good
Posted on Mar 19, 2023
- Really good service and friendliness at check-in. - The buffet dinner in the market cafe was good/decent. - Very presentable rooms - A lot better than the Courtyard Marriott! - Bed is not so comfortable - Walls are paper thin, you’ll hear women working hard.. - The pool changing rooms are quite dirty and untidy, also mobile phones in the hot pool/spa should be banned. - No extraction fan in the bathroom. - The air con works but there is a faint smell of cigarettes that wafts through the room.
Response from Property: Dear guests, thank you for your visit to Hyatt Regency Tianjin East. First of all, thank you for your recognition of the service, buffet and room. At the same time, we attach great importance to your feedback, which we will focus on the investigation. The hotel always insists on creating a satisfactory experience for guests and is committed to presenting a comfortable experience for guests. In the future, we will also be more detailed to ensure a better experience for guests. Thank you for your feedback and sincerely look forward to your visit again!
BeijingBen
1 King Bed
Stayed in Feb 2023
Couples
17 review
4.0/5
Very Good
Posted on May 2, 2023
Generally okay, other Hyatts in other cities offering more… but overall no fault to book the Hotel Perfect breakfast! Big windows in the room. Good front desk service!
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. Sincerely look forward to your visit again!
Parag Gambhirmal
2 Twin Beds
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Silent nice and clean hotel
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. Sincerely look forward to your visit again!
HAMMAM ALARDA
1 King Bed
Stayed in Sep 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Good trying
Response from Property: Dear guests, it is a great honor to receive your praise of Hyatt Regency Tianjin East. Sincerely look forward to your visit again!
Guest User
1 King Bed
Stayed in Oct 2021
Solo travelers
23 review
4.0/5
Very Good
Posted on Oct 10, 2021
Overall a decent hotel. But the location is not the best. I would stay again.
Response from Property: Dear guest, thank you for choosing Hyatt Tianjin East and giving us the overall recognition. The hotel is located at 126 Weiguo Road, Hedong District, Tianjin, with convenient transportation network. It is only 10-20 minutes' drive to the downtown area and Tianjin Airport, 5 minutes' walk to Line 2 and Line 5 subway station, and 10 minutes' drive to Hedong Wanda Plaza and Aegean Mall. We sincerely look forward to your coming again!
Guest User
1 King Bed Deluxe
Stayed in Jul 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 16, 2023
QWWRT
Bulaoweilesongyi
1 King Bed with Club Access
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 19, 2024
The floor of the VIP Club is very spacious, and there is an extra bed for the child. Mr. Qiu, Ms. Fang, and Ms. Li Ling from the housekeeping department gave us sincere care and thoughtful service, which made me feel warm and at home, and I was very touched! Also, during breakfast, because the child did not get up and go downstairs to eat, the chef Billy on duty specially made hot pancakes for me to bring to the child. All of this made our family feel very satisfied with the experience. I believe that I will continue to patronize the Hyatt Hotel when I return to Tianjin in the future. See you later🤗😊
Original TextTranslated by Google
Guest User
1 King Bed
Stayed in Jun 2024
Family
1 review
3.0/5
Posted on Jun 11, 2024
Booked two rooms, and I personally advise everyone not to come, it's a rip-off. As a star hotel, Hyatt is too different from other hotels of the same price. 1. Breakfast. Many people are looking forward to breakfast in star hotels. Here, you are disappointed. The restaurant is pitifully small, and the food can be compared to a small or medium-sized restaurant, three-star level. 2. Here, you have to run basic services by yourself. 3. Network, it will take a while to reconnect. 4. Payment, first pay the full amount, and then pay a deposit of 500 for each room. I asked the front desk, and the front desk told us to report it ourselves.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hyatt Regency Tianjin East and giving us your feedback. We are very sorry that we did not give you a satisfactory experience. We attach great importance to your feedback and carry out focused follow-up. We will make targeted improvements to bring a better experience to our guests. Hyatt Regency Tianjin East wishes you a happy work and life, and sincerely looks forward to your visit again!
Guest User
1 King Bed
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Hygiene: Very clean and tidy. Very comfortable to stay. The corners of the room are cleaned relatively cleanly. Environment: Beautiful environment. The hotel is relatively new. Service: Good service. Help with luggage, open the car door, press the elevator. Very warm and smiling service. Facilities: All are relatively complete.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor to see you visiting Hyatt Regency Tianjin East, and thank you for your recognition of the hotel. As you can see, the hotel is always committed to creating a high-level experience for guests. The hotel provides guests with warm and thoughtful services, bringing guests an experience beyond expectations, and is committed to making guests feel cared for. The hotel rooms are warm and comfortable, with a spacious space with floor-to-ceiling windows, where guests can enjoy the city scenery. The room is equipped with high-quality facilities and equipment to help guests start a warm stay. Looking forward to seeing you again.