jack n
March 16, 2024
I came here with my family for a week. We all thought it was a reasonable apartment connected to a fantastic spa. The staff are absolutely superb receptionists we're very helpful (Liriel and Lisa). When our car broke down the hotel's two technicians (Niels and Gaetan) went well beyond what was expected of them, they tried to jumpstart the car and we all spent some time trying to fix it. When unsuccessful Lisa helped with contacting the garage and translating despite being very busy on the desk. We took up a huge amount for their time and they did a very good job of pretending we didn't. It's in a fairly unbeatable location, slopes are a short walk as is Sherpa. The apartment was well equipped with a decent ski locker. I would give it 5 star except the hotel was a bit stingy. Not enough toilet roll, towling robes for the spa were extra, no salt or pepper, extra for parking, extra for late check out etc. it was just small touches that made it feel quite ungenerous. Having said all this, we would definitely come again.