Hotel Okaan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tinum
Hotel Okaan
km 122 Carr Merida-Puerto Juarez, 97750 Chichén Itzá, Tinum, Jalisco 97750, Mexico
Show on Map
Hotel Okaan is perfectly located for both business and leisure guests in Chichen Itza. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including Wi-Fi in public areas, car park, restaurant, luggage storage, safety deposit boxes, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and convenient amenities like non smoking rooms. Entertain the hotel's recreational facilities, including massage, garden. Friendly staff, great facilities and close proximity to all that Chichen Itza has to offer are three great reasons you should stay at Hotel Okaan.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 36 Reviews
Amenities
Outdoor Swimming PoolHorse RidingHikingHot SpringSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Landmarks: Chichen Adventure
(410m)
Landmarks: Ik Kil Cenote
(1.7 km)
Landmarks: Cenote Ik kil
(1.9 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Bungalow Bungalow Capacity 2
Has window
Non-smoking
24-Hour Hot Water
Curtain
Stair-Free Property Entrance
Check Availability
7
Junior Suite Non smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Garden View
Check Availability
5
King Room Non smoking
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Garden View
Check Availability
15
Two Double Room Non smoking
2 Double bed
Has window
Non-smoking
24-Hour Hot Water
Curtain
Check Availability
17
Bungalow Bungalow Standard
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Garden View
Check Availability
Hide Room Types
Guest Reviews(36)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Guest User
May 8, 2024
Pretty awesome. Love the bungalow, cleanliness, friendliness of the staff, and an air conditioner working well. I residual enjoyed the jungle setting and all of the birds. This review isn't long enough blah blah blah blah blah blah blah. Done
Guest User
April 13, 2024
Very dirty, pools unusable. Toilets have no water. Shower cold. Air condition does not work. No glass or cups in the room. Reception Takes Note of the Complaints, but they do nothing. Breakfast inadequate. No Black Tea. I'll be glad when we leave again.
Guest User
March 15, 2024
This Hotel is not as bad as some of the recent reviews say. Yes the buildings are a bit run down, but the setting is beautiful and peaceful and the restaurant is romantic. Our Standard King room had hot water, good a-c, a balcony and a comfortable bed.
Guest User
February 4, 2024
This hotel is abandoned not clean it’s a Scam we arrived at night and had to stay cause after our taxi left no more transportation available reception is full of trash access and office room was bad very dirty and run down In short please don’t fall for the pictures shown it’s a scam used to be a great place Not anymore
Guest User
January 23, 2024
We do not recommend this hotel. Very unfortunate because they have a superb site but unfortunately very poorly exploited… The spa does not exist, it is an abandoned building, the swimming pools are not clean and the rooms are deteriorating due to lack of maintenance (poor air conditioning, faucets in poor condition, mold, etc.)
Original TextTranslation provided by Google
Guest User
January 4, 2024
The location has enough potential to turn it into something beautiful, the location is beautiful. Spacious. Unfortunately the place looks like it hasn't had any guests in years. Leaves in the pool, broken lamps, messy. Many accommodations but hardly any guests, which is a shame. There is no range and no WiFi in the rooms. Fine for 1 night. The restaurant staff is very friendly and does their best!
Original TextTranslation provided by Google
Guest User
August 13, 2023
This place has great potential, I can only assume the covid scamdemic took its toll here. Every part of this place is in need of repair and maintenance. The pools are cracking and falling apart. Poolside furnishings are rotting and dangerous. Our room 303 would lock but not secure. No TV, wifi, phone, refrigerator or anything in the room. We had to take chairs from the neighboring rooms balcony. The ceiling in the closet was moldy and rotted away from an old AC leak. I had to clean the showerhead so that it would work. The toilet seat was not even connected. We felt bad for the staff because you could tell they tried hard to do the best with what they had. This place has huge potential if someone takes it over and sinks some money into it. If not I am afraid it will not be around much longer.
Guest User
June 1, 2023
worst hotel made during our beautiful tour in Mexico! to get to the structure you need to travel 2 km on a dirt road with potholes as big as chasms. As soon as we reached the room we found lots of dead insects the size of a 50 cent coin inside. the worst thing is that these insects also entered at night because the windows have cracks and are not well sealed, preventing us from sleeping. the swimming pools are actually ponds, as they are left to themselves and are not cleaned like most of the structure. the only positive aspect was arriving in the morning and leaving this structure.
Original TextTranslation provided by Google
Guest User
May 28, 2023
Very nice hotel in a magnificent setting. We stayed in a beautiful room as a family. Very well organized and clean room (hot water, shampoo). The hotel has two swimming pools. The first one at the edge of the restaurant was very clean. On the other hand, the second (with the stones) was not very clean. Arriving in the dark after the Chichen Itza sound and light show was complex because there were no light indications in place to see the entrance to the hotel. The restaurant is theoretically open until 8 p.m., but the staff there stayed until 9:45 p.m. without problem. Positive or negative point (depending on how you see it): there is no WiFi in the rooms and at the swimming pool. Thank you for your service.
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 08:00–12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Number of Rooms: 22
Hotel Okaan is perfectly located for both business and leisure guests in Chichen Itza. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including Wi-Fi in public areas, car park, restaurant, luggage storage, safety deposit boxes, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and convenient amenities like non smoking rooms. Entertain the hotel's recreational facilities, including massage, garden. Friendly staff, great facilities and close proximity to all that Chichen Itza has to offer are three great reasons you should stay at Hotel Okaan.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Horse Riding
Hiking
Hot SpringAdditional charge
SpaAdditional charge
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Restaurant
Meeting RoomAdditional charge
Children's Pool
Water ParkAdditional charge
Currency Exchange
Luggage Storage
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
Show More