Tunamaya Beach & Spa Resort Tioman Island

Tunamaya Beach & Spa Resort Tioman Island Reviews

Tunamaya Beach & Spa Resort Tioman Island

Lot 20 & 21, Sarang Burung, Kg, Tioman, MalaysiaView Hotel Details
Tunamaya Beach & Spa Resort Tioman Island
Tunamaya Beach & Spa Resort Tioman IslandTunamaya Beach & Spa Resort Tioman IslandTunamaya Beach & Spa Resort Tioman Island
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Tunamaya Beach & Spa Resort Tioman Island Guest Reviews

3.9/5
Good
64 review
Verified reviews
Location3.9
Amenities3.7
Service4.1
Cleanliness4.0
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Positive reviews(56)
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Awesome stay(5)
Great service(5)
Negative reviews(8)
Kelly Shaun
Semi Beach Villa
Stayed in Jun 2024
Family
9 review
3.7/5
Posted on Jun 28, 2024
If you are looking for a nice resort getaway, just to rewind and chill.. this is the place to go.. it's on a private side of the island with a beautiful view of the crystal clear waters, soft sand, but with many rocks.. back facing the natural rainforest and the majestic twin peaks mountain. Rooms are quite rustic but it's clean which is most important but like any other beach resorts, there are still some sand on the floors and bed.. the toilet and shower works well.. my family and I had a wonderful time.. not much food choices as the resort only have 1 restaurant, but the Asian food is quite nice.. not much activities to do as well unless you sign up for snorkeling trip but it's quite pricey and my daughter is still too young for that.. but I feel, enjoyed the nature, the sea, sand and pool. Just relax and rewind.
6/11
Response from Property: Dear Kelly Shaun, Thank you for taking the time to share your detailed review of your stay at Tunamaya Beach & Spa Resort Tioman Island. We are delighted to hear that you and your family had a wonderful time enjoying the natural beauty and relaxing ambiance of our resort.Our private location offers a unique experience with stunning views of the crystal clear waters, soft sandy beaches, and the majestic twin peaks mountain. We are glad you appreciated the clean and rustic rooms, as well as the well-functioning facilities.We acknowledge your feedback regarding the presence of some sand in the rooms, which can be a challenge given our beachfront setting. We will continue to work on ways to minimize this inconvenience for our guests.While our dining options are limited to one restaurant, we are pleased to know that you enjoyed the Asian cuisine. We understand the desire for more variety and will consider this in our future plans.Regarding activities, we recognize that our offerings are more limited for younger children. We aim to provide a tranquil environment where guests can unwind and connect with nature, but we will certainly look into expanding our activity options to cater to all age groups.Thank you once again for your valuable feedback. We hope to welcome you and your family back in the future for another relaxing getaway.Best regards,Tunamaya Beach & Spa Resort Tioman Island
Aaqil
Semi Beach Villa
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jun 23, 2024
We had a good stay at Tunamaya. This is a long review but it will tell you everything you need to know about Tumamaya, especially if you are travelling as a family with young kids. I will try to cover as much as I can. The service we received was excellent. The staff were very accommodating and attended to all our needs during our stay. The receptionist was kind enough to allow us to take their boat to Genting jetty free of charge so that we could explore that part of the island. From reception to housekeeping, the staff gave us a top notch service. The rooms were clean and comfortable. We stayed in a semi beach villa and had views of both the rainforest on one end and the beach on the other end. Just make sure to sweep the room for any bugs and insects. There are monkeys in the area, so please make sure to keep doors and windows closed. The only minor issue we had was that the room did not have any normal tea and creamer. Only coffee, sugar and green tea was provided. We had to request it from the front desk. Although we eventually received tea, they didn't have any creamers. However, the restaurant staff was kind enough to give us some milk. I would like to request the hotel to please provide normal tea and creamers, which should be standard for every hotel. For future guests, I would advise carrying tea and milk with you or be prepared to buy milk and tea from the hotel. The beach was okay.This was not the best beach to swim in as there are many rocks but you will find some clear spots to swim, which are more like tidal pools. My advice would be to carry sand/water shoes to wear while swimming. This is a must!! Despite that, we had good weather and the sections without rocks were nice to relax in. However, if you are expecting a nice sandy beach without rocks to swim in, this is not the beach for you. Apart from the pool and hiking trail, there is not much to do on the resort. There is a small activity room with some marbles, colouring books and a couple of board games for the kids. The activities offered such as snorkeling and boat tours are overpriced at RM200/RM250 per person. I feel like the hotel should offer some complimentary activities such as morning yoga, zumba classes, water aerobics and volleyball , which will attract more guests. Also lowering the prices of the boat tours could result in more bookings. We occupied ourselves by making good use of the beach and pool everyday. So, even though Tunamaya is a very quiet and relaxing resort to stay in with stunning views of the beach and rainforest, I would suggest a maximum 3 nights stay for families or else you would get bored. Lastly, the food. Breakfast Was inclusive and it was very good. Many options are available and when the kids didn't eat the restaurant packed the food for us to take away. There is only one restaurant on the resort and the menu has something for everyone. Their crispy fish and chips and rice dishes were very tasty and we were served a decent portion. Prices of meals were between RM25 and Rm40. However the pizza for RM35 was disappointing as it was made with an ultra thin base. The kids enjoyed it but it was not worth the price. All in all breakfast is good and sufficient, some menu items were good. But we also carried our own food, which the staff heated up for us when needed. This is recommended if you are not prepared to pay those prices for food or if you are picky eaters. Overall, it was a good trip and we had a nice relaxing stay at Tunamaya.
6/9
Response from Property: Dear Mr Aaqil, Thank you for taking the time to share such a detailed review of your stay at Tunamaya Beach & Spa Resort Tioman Island. We greatly appreciate your feedback and are glad to hear that you and your family had an overall enjoyable and relaxing experience with us.We're delighted that our staff provided you with excellent service and that you found our team accommodating and attentive to your needs. It's wonderful to know that the free boat ride to Genting Jetty added to your experience and allowed you to explore more of the island. Your positive remarks about the cleanliness and comfort of our semi-beach villa, along with the stunning views of the rainforest and beach, are much appreciated.Regarding your feedback on the in-room amenities, we apologize for the inconvenience caused by the lack of normal tea and creamers. We will certainly take your suggestions into consideration to improve our offerings and ensure that all standard beverages are readily available for our guests.We appreciate your observations about the beach conditions and activities. While our beach does have some rocky areas, we're glad you found spots to relax and enjoy. Your advice on bringing sand/water shoes is valuable for future guests. We're also grateful for your suggestions on offering complimentary activities like morning yoga, Zumba classes, and water aerobics. We continually strive to enhance our guest experience and will take your feedback into account to provide more engaging options. Additionally, we will review our pricing for snorkeling and boat tours to ensure they offer good value.We're pleased to hear that you enjoyed the breakfast and found our restaurant menu varied and tasty. Your feedback on the pizza is noted, and we will work on improving this dish to meet our guests' expectations. We're glad our staff could accommodate your needs by heating-up your own food, ensuring your family had options that suited your preferences.Thank you once again for your comprehensive review. Your insights are invaluable as they help us understand what we are doing well and where we can improve. We hope to welcome you and your family back to Tunamaya for another memorable stay in the future.Best regards,Tunamaya Beach & Spa Resort Tioman Island
CHUANG
Semi Beach Villa
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jun 21, 2024
hotel stands alone, no any other shop nearby. But family room is very good, clean. the place is quiet, hotel food is good. compared to other hotel, this can be very good option. will go again in future. one of the best hotel around.
Response from Property: Dear Mr Chuang, Thank you for taking the time to share your detailed feedback on your recent stay at Tunamaya Beach & Spa Resort Tioman Island. We are delighted to hear that you found our family room to be very good and clean, and that you enjoyed the quiet and peaceful atmosphere of our resort.We take great pride in providing a serene and tranquil environment for our guests, and it’s wonderful to know that you appreciated this aspect of your stay. Your kind words about our hotel food and the overall experience mean a lot to us. We strive to offer a diverse and delicious menu to cater to all our guests’ preferences, and we’re pleased that you found our dining options to your liking.We understand that our resort’s secluded location means there are no nearby shops, which might be inconvenient for some guests. However, this isolation also contributes to the peaceful and exclusive ambiance that many of our visitors cherish. We do have a convenience store on-site with a limited selection of essentials for your convenience.We are thrilled to hear that you consider our resort to be one of the best around and that you see us as a very good option compared to other hotels. Your intention to return in the future is the highest compliment we could receive, and we look forward to welcoming you back for another enjoyable stay.Thank you once again for your thoughtful review. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know.Best regards,Tunamaya Beach & Spa Resort Tioman Island
Guest User
Rainforest Villa Non smoking
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 9, 2024
idea location for relaxation. sea water is clear and clean, good for sea activities. overall is good.
Response from Property: Dear valued guest, Thank you for taking the time to share your experience with us on Trip.com. We are delighted to hear that you found Tunamaya Beach & Spa Resort Tioman Island to be an ideal location for relaxation.It’s wonderful to know that you enjoyed the clear and clean sea water, perfect for various sea activities. We take great pride in maintaining the natural beauty of our surroundings to provide a pristine environment for our guests.Your positive feedback about the overall experience is greatly appreciated. We strive to offer the best possible service and amenities to ensure our guests have a memorable stay.Thank you once again for your kind words. We look forward to welcoming you back to our resort for another relaxing and enjoyable stay.Best regards,Tunamaya Beach & Spa Resort Tioman Island
William Anthony Deodaunia
Beach Family Villa
Stayed in Apr 2024
Family
8 review
2.2/5
Posted on Apr 8, 2024
Very secluded place , expensive food , no shuttle to other spots, no shops , not much activities for families. Worst place to be
Muhammad Syaifuddin
Beach Cluster Villa
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
All around, a wonderful place to stay in. Staff were friendly and helpful from the boatman to the reception to the servers. Property was clean throughout, and the room was well kept with all room amenities in working condition. Just have to beware of monkeys and not leave food unattended.
Guest User
Rainforest Villa Non smoking
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The hotel provided an amazing service including customised pickup, lovely environment, friendly staff. Overall a great experience. One suggestion to improve: the breakfast coffee could be stronger.
Ellyrafiqa Hashim
Beach Villa
Stayed in May 2023
Couples
13 review
4.2/5
Very Good
Posted on May 22, 2023
Love, love, loved the service, esp the super friendly operations manager and Pawana restaurant staff! But all of them were so very warm and welcoming, from the boat guys to the housekeeping and scuba crew. Only downside was there were no other outlets to dine at other than the resort’s one restaurant, unless you take a water taxi out to other jetties. Room was clean, mattress a bit hard and air conditioning was not doing enough in this hot hot heatwave we are currently experiencing. But the beach was drop dead gorgeous and I also loved their infinity pool. I would return here just for the excellent and superb service experience, thank you Tunamaya!
6/19
Belle
Semi Beach Villa
Stayed in Apr 2023
Friends
3 review
4.0/5
Very Good
Posted on Apr 27, 2023
Its a great place to have a vacation. Love the people and scenery. Found a go to place to rest and relax. Recommended!😁
rita amat
Rainforest Family Villa
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 19, 2024
Good and friendly...very peace place
Guest User
Semi Beach Villa
Stayed in Apr 2024
Solo travelers
6 review
3.1/5
Posted on Apr 13, 2024
Almost no staff can speak Chinese, which makes me feel miserable.
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Guest User
Garden Family Villa
Stayed in Aug 2023
Family
11 review
4.0/5
Very Good
Posted on Aug 28, 2023
The room is worse than that of the whole season. The only advantage is that it is close to the sea. The cheapest fried rice is 38 MYR. The food tastes good. If you like quietness, it is suitable to live here. It is very difficult to get out of the hotel, and you can only use boats for transportation The shop provides snorkeling service. The basic package is 250 yuan per person, which is the same as the 100 package package in other places on the island. If you like lively and social young people, you should contact other villages on the island.
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Tiantianxiangshang20100916
Garden Family Villa
Stayed in Jul 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jul 17, 2023
The overall feeling is still very good!
Original TextTranslated by Google
Guest User
Garden Family Villa
Stayed in Jul 2023
Family
3 review
3.7/5
Posted on Oct 17, 2023
The room is still very clean and the service is very good, but the facilities are very few, including a restaurant, a swimming pool, and a SPA. The hotel is on an independent beach, and you can only go to other places by boat.
Original TextTranslated by Google
Anonymous User
Semi Beach Villa
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The service is still in place
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you so much for your glowing 5-star review on Trip.com! We are delighted to hear that you enjoyed your stay at Tunamaya Beach & Spa Resort Tioman Island and that our service met your expectations.Our team takes great pride in providing exceptional service to ensure that all our guests have a memorable and relaxing experience. It is truly gratifying to know that our efforts made your stay enjoyable.We continually strive to maintain and improve our standards, and your positive feedback encourages us to keep up the good work. If there was anything specific that stood out to you or if there are any suggestions you have for us, we would love to hear more details.Thank you once again for choosing Tunamaya Beach & Spa Resort Tioman Island. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Tunamaya Beach & Spa Resort Tioman Island