Guest User
September 14, 2023
Over priced resort with no service. First, the room was wonderful with fantastic views of Kotor Bay. That’s all the positive things that I can say about the place. The only attentive staff members were housekeeping and the boys who drove the golf carts to the various building (steep driveways between buildings make walking difficult). The reception was confused and never gave us a resort map…..no idea where spa, restaurants, etc were nor any time schedule for dinner, lunch etc. Food trays in hallway for several days. When we found the restaurant, staff were confused if we could be served dinner….it was 19:30 and couldn’t tell us if dinner was available or where served. After some consultation it was decided we could have dinner in the tropical themed area that we were in. A menu was presented with NYC prices (one expects to pay more at a resort than at local restaurants but not at ridiculous prices). We ordered cocktails….after ten minutes without our drinks being served we glanced over to the bar area….all the waitstaff were gathered around bar having their own good times. My companion went to the bar inquiring where our dinks were….response was a simple “didn’t put your drink order in”. The restaurant was nearly empty of guests……just a bad start to a five day stay at a one/two star resort. Breakfast had a good variety of food…..but the zombie-like staff just floated around the dining area and just maybe they’d come to life and attend to our breakfast needs. , Save your frustration and cash……Kotor, Tivat, and Budva have great resort style hotels with good service, attentive staff, and pleasant atmosphere