KAMENOI HOTEL TOBA

ホテルの部屋も思ったより広いし設備，アメニティも良かった。ビュッフェの料理が、冷えたものが多いのが気になった。(17時半開始のグループだったのに)

The hotel environment is comfortable and the staff have high service standards. All of them are smiling. The only thing I was most looking forward to was the buffet dinner. I was disappointed. The tempura shrimps, etc. were all hot and refilled. They were all slightly warm... the hot plate seemed to be hot again and again... the fish It’s always delicious, there are no slices of shellfish, and every bit of it is fresh... There are only 3 or 4 types of desserts but no ice cream. We started eating at 6:45 and left before 7:30. There is free midnight snack ramen. Breakfast was average...maybe it's because this hotel is cheaper I get what I pay for!

The scenery of the hotel is very good and the hot spring is also very good

There are few types of food, the taste is not good, and there is little time for eating. There is no bathroom in the room. You have to go to the public bath in the lobby. The facilities are very old and there are no supporting facilities The staff also have no communication skills and their efficiency is very low.

I like its hot springs, as well as the atmosphere of the entire hotel. Needless to say, the Japanese are rich in blessings. The breakfast and dinner are very rich. I made soup once in the evening and in the morning. I was very reluctant to leave

The environment is quiet, the hotel facilities are very new, the service is very good, the buffet food is quite rich, and the hotel has station pick-up and drop-off service, which is worthy of praise. When I soaked in the hot spring, I saw the staff doing the water sample inspection, and I was very relieved👍🏼

The landscape is open, the restaurant is newly decorated, the seats are wide, and the room is big enough, five-star standard! There is a hotel shuttle at Toba Station, and you can also take Seagull Bus No. 2

大人３人と子供３人１泊しました。 子供（５歳３歳１歳）の食事について、たくさんの食材を残してしまったこと、調理してくださった方にも、心苦しく思っています。 ネットで予約した時、質問連絡事項欄に幼児用の食事が心配と記入しました。 予約と同時にお電話いただきました。１歳の子供は布団も食事なしで、５歳、３歳はお子様プレートを付けますということで予約しました。その際お子様プレートの量を確認すべきでした。お子様ランチくらいとお聞きしたので、ワンプレートにおかず、ごはん、デザートが大皿にのっていると思っておりました。実際は５歳でも食べられないような量でした。 また、チェックイン時にフロントの対応にびっくりしました。１歳の子供を見て追加しますかと言われましたので、こちらも１歳の子供が食べられるくらいと勝手に思って注文しましたが、もう少し２つのプレートで足りると思われますと、アドバイスが欲しかったです。 今後お子様連れの配慮（年齢、食事量の確認）があればと思います。また食品ロス防止に役立ていただきたく思います。

とても綺麗で施設はとても良いのです。 料金の割には夜のバイキング料理が品数は多いのですが、全体的に味がもうひとつって感じです。 刺身も細切れみたいに小さいのも気になりました。